api.video incident

Livestream Service Disruption

Resolved after 2 hours 31 minutes, affecting Live Streaming, on July 7, 2026.

monitoring Jul 07, 2026, 08:28 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 07, 2026, 08:06 AM UTC
Resolved
Jul 07, 2026, 10:37 AM UTC
Duration
2h 31m
Detected by Pingoru
Jul 07, 2026, 08:06 AM UTC

Affected components

Live Streaming

Update timeline

  1. identified Jul 07, 2026, 08:06 AM UTC

    We are currently experiencing issues with livestream encoding and delivery. We have identified the root cause of the issue. A previous mitigation did not fully address all edge cases, leading to this recurrence. We are deploying an additional fix to resolve the remaining scenarios and restore full service. We will continue to provide updates as they become available.

  2. monitoring Jul 07, 2026, 08:28 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 07, 2026, 10:37 AM UTC

    This incident has been resolved.

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