api.video incident

Incident on storage

Critical Vendor's status page →

Resolved after 1 hour 48 minutes, affecting Video On Demand, on September 2, 2025.

resolved Sep 02, 2025, 06:21 PM UTC

The storage has fully recover. The VOD ingest and delivery service are operational since 18:09 UTC.

Started
Sep 02, 2025, 04:33 PM UTC
Resolved
Sep 02, 2025, 06:21 PM UTC
Duration
1h 48m
Detected by Pingoru
Sep 02, 2025, 04:33 PM UTC

Affected components

Video On Demand

Update timeline

  1. investigating Sep 02, 2025, 04:33 PM UTC

    We are currently experiencing issues on our storage facility. Investigation ongoing Impacted services : - Vod Ingest - Vod delivery

  2. monitoring Sep 02, 2025, 06:13 PM UTC

    Issue has been identified a fix is under test. Service is back. we will continue to monitor.

  3. resolved Sep 02, 2025, 06:21 PM UTC

    The storage has fully recover. The VOD ingest and delivery service are operational since 18:09 UTC.

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