api.video incident

Network incident

Major Resolved View vendor source →

api.video experienced a major incident on April 13, 2026 affecting Web services and Video Player and 1 more component, lasting 2h 26m. The incident has been resolved; the full update timeline is below.

Started
Apr 13, 2026, 09:36 AM UTC
Resolved
Apr 13, 2026, 12:03 PM UTC
Duration
2h 26m
Detected by Pingoru
Apr 13, 2026, 09:36 AM UTC

Affected components

Web servicesVideo PlayerVideo On DemandUser spaceLive Streaming

Update timeline

  1. investigating Apr 13, 2026, 09:36 AM UTC

    We are currently investigating an incident affecting our Network, which is causing temporary availability issue.

  2. identified Apr 13, 2026, 09:41 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 13, 2026, 09:50 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 13, 2026, 12:03 PM UTC

    A service disruption occurred due to an unexpected underlying infrastructure malfunction. We apologize for any inconvenience caused and appreciate your understanding.