api.video experienced a major incident on December 10, 2025 affecting Web services, lasting 49m. The incident has been resolved; the full update timeline is below.
Affected components
Web services
Update timeline
- investigating Dec 10, 2025, 10:09 AM UTC
We are currently experiencing a significant slowdown in the processing of our customers' videos. Your content currently being processed may remain stuck in the queue. An internal investigation is underway to identify the cause of this issue. We will update this status as soon as possible.
- identified Dec 10, 2025, 10:51 AM UTC
The root cause has been identified, a fix is being deployed
- resolved Dec 10, 2025, 10:58 AM UTC
Queue has been treated, service is back to normal. An hypervisor failure was identified has the root cause of the slowdown