api.video experienced a critical incident on March 23, 2026 affecting Web services and Video Player and 1 more component, lasting 2h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 23, 2026, 10:13 AM UTC
A significant portion of our service is currently unavailable. Our team is actively investigating the issue and working to identify the root cause. We will provide updates as soon as more information becomes available. Thank you for your patience while we work to restore full functionality.
- monitoring Mar 23, 2026, 12:10 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 23, 2026, 12:21 PM UTC
This incident has been resolved. Heavy traffic on our database servers caused access issues to our content delivery servers and affected the dashboard. We sincerely apologize for the outage and any inconvenience this may have caused.