Resolved after 2 hours 21 minutes, affecting Video On Demand, on July 1, 2025.
We are currently experiencing delivery issues with Video On Demand (VOD) services for users located in the United States. The issue is linked to one of our third-party providers in the region. Videos that are not currently cached in our CDN may be unavailable or fail to load, while cached content remains accessible. We are actively working with our provider to resolve the problem and will provide updates as progress is made. We apologize for the inconvenience and appreciate your patience.
Affected components
Update timeline
- identified Jul 01, 2025, 01:27 PM UTC
We are currently experiencing delivery issues with Video On Demand (VOD) services for users located in the United States. The issue is linked to one of our third-party providers in the region. Videos that are not currently cached in our CDN may be unavailable or fail to load, while cached content remains accessible. We are actively working with our provider to resolve the problem and will provide updates as progress is made. We apologize for the inconvenience and appreciate your patience.
- resolved Jul 01, 2025, 03:49 PM UTC
This incident has been resolved.
Your product runs on more than api.video
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services