api.video incident

Service Availability Issue

Critical Resolved View vendor source →

api.video experienced a critical incident on March 11, 2026 affecting Web services and Video On Demand and 1 more component, lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Mar 11, 2026, 07:21 PM UTC
Resolved
Mar 11, 2026, 08:12 PM UTC
Duration
51m
Detected by Pingoru
Mar 11, 2026, 07:21 PM UTC

Affected components

Web servicesVideo On DemandUser spaceLive Streaming

Update timeline

  1. investigating Mar 11, 2026, 07:21 PM UTC

    A significant portion of our service is currently unavailable. Our team is actively investigating the issue and working to identify the root cause. We will provide updates as soon as more information becomes available. Thank you for your patience while we work to restore full functionality.

  2. resolved Mar 11, 2026, 08:12 PM UTC

    A network-related issue caused DNS resolution failures for some of our internal services, which affected service availability for a significant portion of users during 55 minutes. Our team identified the root cause, resolved the network/DNS issue, and services are now fully restored. We apologize for the disruption and appreciate your patience.