api.video incident

Livestream service Degradation

Resolved after 2 hours 31 minutes, affecting Live Streaming, on July 6, 2026.

monitoring Jul 06, 2026, 01:51 PM UTC

We identified the root cause as an issue affecting the infrastructure responsible for livestream encoding and delivery at 11:15 UTC. The issue has been mitigated, and services have recovered. We are continuing to monitor the platform to ensure stability.

Started
Jul 06, 2026, 12:35 PM UTC
Resolved
Jul 06, 2026, 03:07 PM UTC
Duration
2h 31m
Detected by Pingoru
Jul 06, 2026, 12:35 PM UTC

Affected components

Live Streaming

Update timeline

  1. investigating Jul 06, 2026, 12:35 PM UTC

    We are currently investigating an issue affecting livestream encoding and delivery. Broadcasters and viewers may experience interruptions, buffering, or be unable to access live streams. Our engineering team is actively working to identify the root cause and restore normal service as quickly as possible. We will provide updates as more information becomes available. We apologize for the inconvenience and appreciate your patience.

  2. monitoring Jul 06, 2026, 01:51 PM UTC

    We identified the root cause as an issue affecting the infrastructure responsible for livestream encoding and delivery at 11:15 UTC. The issue has been mitigated, and services have recovered. We are continuing to monitor the platform to ensure stability.

  3. resolved Jul 06, 2026, 03:07 PM UTC

    This incident has been resolved.

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