api.video incident
Major Incident - Dashboard, Live, VoD are impacted
Resolved after 1 hour 4 minutes, affecting Web services and Video On Demand and 1 more, on November 5, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Nov 05, 2025, 07:49 AM UTC
We are currently investigating an issue related to our databases. Services impacted are the dashboard, the video upload, the delivery of private video, the live. Videos already in the CDN remains available.
- identified Nov 05, 2025, 08:01 AM UTC
The issue has been identified and a fix is being implemented.
- identified Nov 05, 2025, 08:13 AM UTC
We are continuing to work on a fix for this issue.
- identified Nov 05, 2025, 08:30 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Nov 05, 2025, 08:30 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Nov 05, 2025, 08:37 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 05, 2025, 08:54 AM UTC
This incident has been resolved.
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