api.video experienced a major incident on October 17, 2025 affecting Live Streaming, lasting 1d 2h. The incident has been resolved; the full update timeline is below.
Affected components
Live Streaming
Update timeline
- investigating Oct 17, 2025, 04:35 PM UTC
Significant network instability on our LiveStream service. You may randomly encounter problems accessing or ingesting your broadcast sources. We are deploying a dedicated team to investigate and fix this situation.
- investigating Oct 17, 2025, 05:06 PM UTC
Issue has been located, a fix will be deployed in a few minutes
- monitoring Oct 17, 2025, 05:17 PM UTC
A fix has been deployed. Nevertheless the LiveStream service performance remains behind its usual level. The team keeps monitoring the service.
- resolved Oct 18, 2025, 07:11 PM UTC
The service has fully recovered. Performances have been optimal since 18:00 UTC.