Resolved after 15 minutes, on March 5, 2025.
Incident Summary: Between 09:25 UTC and 09:42 UTC, our API returned 500 errors due to an issue with our messaging cluster. Impact: During this period, API requests failed, potentially disrupting user workflows. Root Cause: The issue was traced to a failure in our messaging cluster, which affected message processing. Resolution: Our team identified the problem and restored messaging service, bringing the API back to normal operations by 09:42 UTC. We apologize for the inconvenience.
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- resolved Mar 05, 2025, 10:02 AM UTC
Incident Summary: Between 09:25 UTC and 09:42 UTC, our API returned 500 errors due to an issue with our messaging cluster. Impact: During this period, API requests failed, potentially disrupting user workflows. Root Cause: The issue was traced to a failure in our messaging cluster, which affected message processing. Resolution: Our team identified the problem and restored messaging service, bringing the API back to normal operations by 09:42 UTC. We apologize for the inconvenience.
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