Is api.video down?

Following the database issue we experienced over the past few hours, we have identified an issue affecting our Analytics feature. Currently, data retrieval is not working, and analytics data cannot be accessed through the dashboard or API. Please note that data collection is still operating normally, and no data has been lost. Our team is actively working to restore full access to analytics data as quickly as possible. We will provide further updates as more information becomes available.

The issue affecting the Analytics database has been resolved, and all Analytics services are now fully operational. Data retrieval through both the dashboard and API has been restored. Thank you for your patience.

We are currently investigating an issue affecting our database that may be impacting service availability and performance for some users since 17h55 CET. Our team is actively working to identify the root cause and restore normal operations as quickly as possible. We will provide updates as more information becomes available.

**Update – Ongoing Service Outage** We have identified the underlying cause of the outage and are actively coordinating the recovery efforts. The service remains unavailable while the affected infrastructure recovers and is validated before normal operations can resume. Our team is continuously monitoring the situation and will provide another update as soon as there is meaningful progress. Thank you for your patience and understanding.

The issue affecting our database has been resolved, and all services are operating normally again. The incident was caused by an issue with our database provider, which has since been resolved. We appreciate your patience while we worked with our provider to restore full service. Thank you for your understanding. If you continue to experience any issues, please contact our support team.

We are currently experiencing issues with livestream encoding and delivery. We have identified the root cause of the issue. A previous mitigation did not fully address all edge cases, leading to this recurrence. We are deploying an additional fix to resolve the remaining scenarios and restore full service. We will continue to provide updates as they become available.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently investigating an issue affecting livestream encoding and delivery. Broadcasters and viewers may experience interruptions, buffering, or be unable to access live streams. Our engineering team is actively working to identify the root cause and restore normal service as quickly as possible. We will provide updates as more information becomes available. We apologize for the inconvenience and appreciate your patience.

We identified the root cause as an issue affecting the infrastructure responsible for livestream encoding and delivery at 11:15 UTC. The issue has been mitigated, and services have recovered. We are continuing to monitor the platform to ensure stability.

This incident has been resolved.

A temporary service disruption occurred between 8h53 and 9h22 (CEST) due to an unexpected NGINX security update affecting our web server. The issue has been identified and resolved by our engineering team, and services are operating normally.

This incident has been resolved.