api.video incident

Encoding Delay

Resolved after 28 minutes, affecting Web services, on April 27, 2026.

resolved Apr 27, 2026, 09:02 AM UTC

The encoding queue has been fully processed and the pipeline is now operating normally. All pending videos have been cleared, and processing times have returned to the standard latency. No further delays are expected at this time.

Started
Apr 27, 2026, 08:33 AM UTC
Resolved
Apr 27, 2026, 09:02 AM UTC
Duration
28m
Detected by Pingoru
Apr 27, 2026, 08:33 AM UTC

Affected components

Web services

Update timeline

  1. identified Apr 27, 2026, 08:33 AM UTC

    Our team identified an issue on April 26th at 20h UTC, that caused a slowdown in the video‑encoding pipeline. A fix has been deployed and the workers are running again, but the backlog of videos still needs to be processed. As a result, some videos may take longer than usual to become available.

  2. resolved Apr 27, 2026, 09:02 AM UTC

    The encoding queue has been fully processed and the pipeline is now operating normally. All pending videos have been cleared, and processing times have returned to the standard latency. No further delays are expected at this time.

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