Altapay experienced a minor incident on May 5, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved May 05, 2026, 10:00 AM UTC
Type: Incident Duration: 27 minutes Affected Components: Processing May 5, 10:00:02 GMT+0 - Investigating - We are currently investigating this incident where the connection to Nets is being rejected. Other acquirers and payment methods are working and the indication points to an issue on Nets side. We continue to troubleshoot from our side May 5, 10:01:29 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. May 5, 10:27:02 GMT+0 - Resolved - This incident has been resolved.