Altapay incident

Rapyd settlement delays

Minor Resolved

Altapay experienced a minor incident on July 16, 2026, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Jul 16, 2026, 07:00 AM UTC
Resolved
Jul 17, 2026, 07:00 AM UTC
Duration
1d
Detected by Pingoru
Jul 16, 2026, 07:00 AM UTC

Update timeline

  1. identified Jul 16, 2026, 07:00 AM UTC

    AltaPay merchants using **Rapyd** acquiring are experiencing a delay in merchant settlements due to an external systems issue. **Rapyd** reported a temporary systems outage with **Banking Circle** which is the service used to process settlements. Because of this issue, merchant payouts scheduled for **July 16, 2026**, could not be processed. Rapyd has indicated that they expect these delayed payouts to be completed and processed today, **July 17, 2026**. We will share updates if we detect any further expected delays.

  2. resolved Jul 17, 2026, 07:00 AM UTC

    This incident has been resolved.