Altapay incident

Intermittent Connection Issues

Minor

Resolved after 1 hour 2 minutes, affecting Networking, on July 16, 2026.

resolved Jul 16, 2026, 02:00 PM UTC

Service has recovered to a normal level. Our team will continue monitoring the environment to ensure stability.

Started
Jul 16, 2026, 12:57 PM UTC
Resolved
Jul 16, 2026, 02:00 PM UTC
Duration
1h 2m
Detected by Pingoru
Jul 16, 2026, 12:57 PM UTC

Affected components

Networking

Update timeline

  1. investigating Jul 16, 2026, 12:57 PM UTC

    We are currently investigating a network issue causing intermittent connection failures when making API calls. The overall impact is low, affecting only a small subset of requests. Our engineering team is actively working to pinpoint the root cause and resolve the issue. We will provide another update as soon as we have more information.

  2. resolved Jul 16, 2026, 02:00 PM UTC

    Service has recovered to a normal level. Our team will continue monitoring the environment to ensure stability.

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