Altapay incident
Intermittent Connection Issues
Minor Resolved
Altapay experienced a minor incident on July 16, 2026 affecting Networking, lasting 1h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Networking
Update timeline
- investigating Jul 16, 2026, 12:57 PM UTC
We are currently investigating a network issue causing intermittent connection failures when making API calls. The overall impact is low, affecting only a small subset of requests. Our engineering team is actively working to pinpoint the root cause and resolve the issue. We will provide another update as soon as we have more information.
- resolved Jul 16, 2026, 02:00 PM UTC
Service has recovered to a normal level. Our team will continue monitoring the environment to ensure stability.