Zoom Outage History

There were 54 Zoom outages since February 3, 2026 totaling 1h 30m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://www.zoomstatus.com

Notice February 4, 2026

Outbound call issue with particular Provider Exchange Partners in the Australia Region.

Detected by Pingoru: Feb 04, 2026, 10:46 PM UTC
Resolved: Feb 04, 2026, 10:59 PM UTC
Duration: 13m

Affected: Provider Exchange

Timeline · 2 updates

monitoring Feb 04, 2026, 10:46 PM UTC

Between 02/04/2026, 18:00 UTC and 22:09 UTC, users of a particular Provider Exchange Partners in the Australia Region would have experienced issues with outbound calls for Zoom Phone, no impacts on inbound traffic. We have mitigated the issue and we will continue to monitor.
resolved Feb 04, 2026, 10:59 PM UTC

This incident has been resolved.

Read the full incident report →

Notice February 4, 2026

A subset of users in Australia experienced issues with Inbound and Outbound SMS.

Detected by Pingoru: Feb 04, 2026, 11:14 AM UTC
Resolved: Feb 04, 2026, 11:32 AM UTC
Duration: 17m

Affected: SMS/MMS (Inbound/Outbound)

Timeline · 2 updates

monitoring Feb 04, 2026, 11:14 AM UTC

On 02/4/2026, Between 04:25 UTC to 08:20 UTC, A subset of users in Australia experienced issues with Inbound and Outbound SMS. Our carrier partner has resolved the issue and the affected services have been restored.
resolved Feb 04, 2026, 11:32 AM UTC

This incident has been resolved and the affected services have been restored.

Read the full incident report →

Minor February 4, 2026

Service Degradation Affecting Zoom Virtual Agent in Saudi Arabia region

Detected by Pingoru: Feb 04, 2026, 01:12 AM UTC
Resolved: Feb 04, 2026, 01:48 AM UTC
Duration: 36m

Affected: Voice AgentChat Agent

Timeline · 4 updates

investigating Feb 04, 2026, 01:12 AM UTC

We are currently investigating a service degradation with Zoom Virtual Agent in Saudi Arabia region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
monitoring Feb 04, 2026, 01:39 AM UTC

The service degradation affecting Zoom Virtual Agent in Saudi Arabia region has been resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
monitoring Feb 04, 2026, 01:45 AM UTC

We are continuing to monitor for any further issues.
resolved Feb 04, 2026, 01:48 AM UTC

This incident has been resolved.

Read the full incident report →

Notice February 3, 2026

A subset of users in Jeddah may have experienced call disconnections.

Detected by Pingoru: Feb 03, 2026, 12:29 PM UTC
Resolved: Feb 03, 2026, 12:52 PM UTC
Duration: 23m

Affected: Calling (Inbound/Outbound)Voice (Inbound/Outbound)

Timeline · 2 updates

monitoring Feb 03, 2026, 12:29 PM UTC

On 02/03/2026, between 11:20 UTC and 11:25 UTC, a subset of users in Jeddah may have experienced call disconnections. This incident has been resolved, and the affected services have been restored.
resolved Feb 03, 2026, 12:52 PM UTC

This incident has been resolved and the affected services have been restored.

Read the full incident report →

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