Zoom experienced a notice incident on August 17, 2026 affecting Voice Agent and Chat Agent, lasting 1h 10m. The incident has been resolved; the full update timeline is below.
Started
Aug 17, 2026, 06:12 PM UTC
Resolved
Aug 17, 2026, 07:22 PM UTC
Duration
1h 10m
Detected by Pingoru
Aug 17, 2026, 06:12 PM UTC
Affected components
Voice AgentChat Agent
Update timeline
monitoringAug 17, 2026, 06:12 PM UTC
We have successfully identified the root cause affecting Zoom virtual agent. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
resolvedAug 17, 2026, 07:22 PM UTC
This incident has been resolved and the affected services have been restored.
