Zoom incident

Service Degradation Affecting Subset of Users using Zoom AI API Service in US Region

Notice Resolved View vendor source →

Zoom experienced a notice incident on August 25, 2026 affecting Zoom AI API, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Aug 25, 2026, 05:51 AM UTC
Resolved
Aug 25, 2026, 06:04 AM UTC
Duration
12m
Detected by Pingoru
Aug 25, 2026, 05:51 AM UTC

Affected components

Zoom AI API

Update timeline

  1. monitoring Aug 25, 2026, 05:51 AM UTC

    On August 25, between 01:40 UTC to 05:37 UTC, subset of users might have encountered issue using Zoom AI API service in US region. The issue has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

  2. resolved Aug 25, 2026, 06:04 AM UTC

    This incident has been resolved and the affected services have been restored.