Zoom Outage History

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Pingoru has recorded 188 incidents for Zoom: 188 in the last 12 months and 68 in the last 90 days.

Source: zoomstatus.com

188incidents recorded
188last 12 months
68last 90 days
8 hourstypical duration
Incidents per month
02040AprMayJunJulAugSepOct24
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct47%
Pingoru began tracking Zoom in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 20261687 of 720 (12%)
May 202621258 of 744 (35%)
June 202623202 of 720 (28%)
July 202624103 of 744 (14%)
August 20261620 of 744 (3%)
September 202626223 of 720 (31%)
October 202624276 of 590 (47%)

Incidents, newest first

Minor July 18, 2026 Service degradation affecting both inbound and outbound calls for a single Provider Exchange partner in the Japan region. 1h 7m Voice (Inbound/Outbound), Provider Exchange

Started Jul 18, 2026, 08:03 AM UTC· resolved Jul 18, 2026, 09:11 AM UTC

  1. investigating Jul 18, 2026, 08:03 AM UTC

    We are currently investigating a service degradation that is affecting both inbound and outbound calls for a single Provider Exchange partner in the Japan region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

  2. investigating Jul 18, 2026, 08:05 AM UTC

    We are continuing to investigate this issue.

  3. identified Jul 18, 2026, 08:08 AM UTC

    We have successfully identified the root cause affecting both inbound and outbound calls for a single Provider Exchange partner in the Japan region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

  4. monitoring Jul 18, 2026, 08:35 AM UTC

    The issue affecting both inbound and outbound calls for a single Provider Exchange partner in the Japan region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

  5. resolved Jul 18, 2026, 09:11 AM UTC

    This incident has been resolved and the affected services have been restored.

Read the full incident report →

Minor July 10, 2026 Service Degradation Affecting My Notes for Third-Party Meetings in Europe and US Region. 2h 42m My Notes

Started Jul 10, 2026, 04:33 PM UTC· resolved Jul 10, 2026, 07:15 PM UTC

  1. investigating Jul 10, 2026, 04:18 PM UTC

    We are currently investigating a service degradation affecting My Notes for 3rd party in US and EU region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

  2. identified Jul 10, 2026, 04:33 PM UTC

    We have successfully identified the root cause affecting My Notes for Third-Party Meetings in Europe and US Region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

  3. monitoring Jul 10, 2026, 05:08 PM UTC

    The service degradation with My Notes for Third-Party Meetings in Europe and US Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

  4. resolved Jul 10, 2026, 07:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 10, 2026 Service Degradation Affecting Zoom Meeting Summaries for Hebrew language in Europe and US Region 30m Zoom AI

Started Jul 10, 2026, 06:03 AM UTC· resolved Jul 10, 2026, 06:34 AM UTC

  1. identified Jul 10, 2026, 06:03 AM UTC

    We have successfully identified the root cause affecting Zoom Meeting Summaries for Hebrew language in Europe and US Region. Our vendor is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

  2. monitoring Jul 10, 2026, 06:22 AM UTC

    The service degradation affecting Zoom Meeting Summaries for Hebrew language in Europe and US Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

  3. resolved Jul 10, 2026, 06:34 AM UTC

    This incident has been resolved and the affected services have been restored.

Read the full incident report →

Notice July 9, 2026 Subset of users might have experienced a delay with Zoom Phone Voicemail/Recording/Call Log and Live meeting dashboard in Europe region 12m Zoom Dashboard & Reporting, Recording Service

Started Jul 09, 2026, 10:58 AM UTC· resolved Jul 09, 2026, 11:11 AM UTC

  1. monitoring Jul 09, 2026, 10:58 AM UTC

    On July 9, 2026, between 10:25 - 10:40 UTC, a subset of users may have experienced issues with delay with Zoom Phone Voicemail/Recording/Call Log and Live meeting dashboard in Europe region. This incident has been resolved and the affected services have been restored. Our team will continue to monitor the situation closely and keep you informed of any further developments.

  2. resolved Jul 09, 2026, 11:11 AM UTC

    This incident has been resolved and the affected services have been restored.

Read the full incident report →

Minor July 7, 2026 Service Degradation Affecting Live Streaming in Singapore Region. 1d 1h Live Streaming

Started Jul 07, 2026, 07:41 AM UTC· resolved Jul 08, 2026, 09:00 AM UTC

  1. identified Jul 07, 2026, 07:41 AM UTC

    We have successfully identified the root cause affecting Live Streaming in Singapore Region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

  2. identified Jul 07, 2026, 08:12 AM UTC

    We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. Thank you for your patience.

  3. identified Jul 07, 2026, 11:12 AM UTC

    We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. Thank you for your patience.

  4. identified Jul 07, 2026, 02:12 PM UTC

    We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. Thank you for your patience.

  5. monitoring Jul 07, 2026, 03:20 PM UTC

    The service degradation affecting Live Streaming in Singapore Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

  6. resolved Jul 08, 2026, 09:00 AM UTC

    This incident has been resolved and the affected services have been restored.

Read the full incident report →

Minor July 6, 2026 Service Degradation Affecting Real Time Media Streams (RTMS) 3h 48m Real Time Media Streams (RTMS)

Started Jul 06, 2026, 11:42 PM UTC· resolved Jul 07, 2026, 03:31 AM UTC

  1. identified Jul 06, 2026, 11:42 PM UTC

    We have identified a service degradation with Real Time Media Streams. Our team is actively working to resolve the issue. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

  2. identified Jul 07, 2026, 01:14 AM UTC

    We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. Thank you for your patience.

  3. monitoring Jul 07, 2026, 03:15 AM UTC

    The service degradation affecting Real Time Media Streams has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

  4. resolved Jul 07, 2026, 03:31 AM UTC

    This incident has been resolved and the affected services have been restored.

Read the full incident report →

Notice July 6, 2026 Intermittent Service Degradation Affecting My Notes for 3rd party. –

Started Jul 06, 2026, 06:00 AM UTC· resolved Jul 06, 2026, 06:00 AM UTC

  1. resolved Jul 10, 2026, 01:15 AM UTC

    Beginning on July 5th, 23:00 PT, there was an Intermittent Service Degradation Affecting My Notes for 3rd party. The issue affecting My Notes was successfully resolved on July 9th, 12:15 PT. This incident has been resolved, and the affected services have been restored. Thank you for your patience.

Read the full incident report →

Minor July 2, 2026 Service Degradation Affecting Zoom AI Services in Japan. 52m Zoom AI

Started Jul 02, 2026, 10:23 AM UTC· resolved Jul 02, 2026, 11:15 AM UTC

  1. investigating Jul 02, 2026, 10:23 AM UTC

    We are currently investigating a service degradation affecting Zoom AI services in Japan. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

  2. identified Jul 02, 2026, 10:33 AM UTC

    We have successfully identified the root cause affecting Zoom AI services in Japan. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

  3. monitoring Jul 02, 2026, 10:42 AM UTC

    The issue affecting Zoom AI services in Japan has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments. After conducting a thorough investigation, We can confirm that all services are operating normally and no impact has been observed. Thank you for your patience.

  4. resolved Jul 02, 2026, 11:15 AM UTC

    After conducting a thorough investigation, we can confirm that all services are operating normally and no impact has been observed. This incident has been resolved.

Read the full incident report →

Minor July 1, 2026 Service Degradation Affecting ZoomMate Schedule Task 16m ZoomMate

Started Jul 01, 2026, 07:11 PM UTC· resolved Jul 01, 2026, 07:28 PM UTC

  1. investigating Jul 01, 2026, 07:11 PM UTC

    We are currently investigating a service degradation with ZoomMate schedule task. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

  2. monitoring Jul 01, 2026, 07:17 PM UTC

    The service degradation affecting ZoomMate schedule task has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

  3. resolved Jul 01, 2026, 07:28 PM UTC

    This incident has been resolved and the affected services have been restored

Read the full incident report →

Minor June 29, 2026 intermittent Service Degradation Affecting ZoomMate in the US Region. 57m ZoomMate

Started Jun 29, 2026, 09:14 PM UTC· resolved Jun 29, 2026, 10:11 PM UTC

  1. investigating Jun 29, 2026, 09:14 PM UTC

    We are currently investigating an intermittent service degradation with ZoomMate in the US Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

  2. identified Jun 29, 2026, 09:50 PM UTC

    We have successfully identified the root cause affecting ZoomMate in the US Region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

  3. monitoring Jun 29, 2026, 09:55 PM UTC

    The service degradation affecting ZoomMate in the US Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

  4. resolved Jun 29, 2026, 10:11 PM UTC

    This incident has been resolved and the affected services have been restored.

Read the full incident report →

Minor June 29, 2026 Service Degradation Affecting Zoom Voice Agent Service. 2h 14m Voice Agent, Chat Agent

Started Jun 29, 2026, 06:17 AM UTC· resolved Jun 29, 2026, 08:31 AM UTC

  1. investigating Jun 29, 2026, 06:17 AM UTC

    We are currently investigating a service degradation affecting Zoom Voice Agent Service. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

  2. identified Jun 29, 2026, 06:38 AM UTC

    We have successfully identified the root cause affecting Zoom Voice Agent Service. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

  3. monitoring Jun 29, 2026, 08:16 AM UTC

    The issue preventing affecting Zoom Voice Agent Service has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

  4. resolved Jun 29, 2026, 08:31 AM UTC

    This incident has been resolved and the affected services have been restored.

Read the full incident report →

Minor June 27, 2026 Service Degradation Affecting Zoom Phone Inbound calls in US Region 30m Calling (Inbound/Outbound)

Started Jun 27, 2026, 01:11 PM UTC· resolved Jun 27, 2026, 01:41 PM UTC

  1. identified Jun 27, 2026, 01:11 PM UTC

    We have successfully identified the root cause affecting Zoom Phone Inbound calls in US Region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

  2. monitoring Jun 27, 2026, 01:30 PM UTC

    The service degradation affecting Zoom Phone Inbound calls in US Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

  3. resolved Jun 27, 2026, 01:41 PM UTC

    This incident has been resolved and the affected services have been restored.

Read the full incident report →

Minor June 25, 2026 Service Degradation Affecting Zoom Web Service in Philippines. 5h 5m Web Portal

Started Jun 25, 2026, 06:10 AM UTC· resolved Jun 25, 2026, 11:15 AM UTC

  1. investigating Jun 25, 2026, 06:10 AM UTC

    We are currently investigating a service degradation affecting Zoom Web Service in Philippines. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

  2. identified Jun 25, 2026, 06:27 AM UTC

    We have successfully identified the root cause affecting Zoom Web Service in Philippines. Our team is actively working on a resolution with our partner, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

  3. monitoring Jun 25, 2026, 06:44 AM UTC

    The issue affecting Zoom Web Service in Philippines between 04:31 UTC - 06:10 UTC has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

  4. resolved Jun 25, 2026, 11:15 AM UTC

    This incident has been resolved and the affected services have been restored.

Read the full incident report →

Minor June 23, 2026 Service Degradation Affecting Zoom Contact Center Services and Incorrect Offline Status Display for Zoom Rooms Scheduling in U.S Region. 8h 47m Zoom Contact Center, Scheduling Displays

Started Jun 23, 2026, 06:57 AM UTC· resolved Jun 23, 2026, 03:45 PM UTC

  1. investigating Jun 23, 2026, 06:57 AM UTC

    We are currently investigating a service degradation affecting Zoom Contact Center Services in US. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

  2. identified Jun 23, 2026, 07:00 AM UTC

    We have successfully identified the root cause affecting Zoom Contact Center Services in US. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

  3. monitoring Jun 23, 2026, 07:10 AM UTC

    The issue affecting Zoom Contact Center Services in US between 06:23 UTC to 06:44 UTC has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

  4. monitoring Jun 23, 2026, 07:43 AM UTC

    The issue affecting Zoom Contact Center Services and Incorrect Offline Status Display for Zoom Rooms Scheduling in U.S region between 06:23 UTC to 06:44 UTC has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

  5. resolved Jun 23, 2026, 03:45 PM UTC

    This incident has been resolved and the affected services have been restored.

Read the full incident report →

Notice June 22, 2026 Service Degradation Affected Zoom Contact Center in the US Region. 16m Zoom Contact Center

Started Jun 22, 2026, 05:22 PM UTC· resolved Jun 22, 2026, 05:39 PM UTC

  1. monitoring Jun 22, 2026, 05:22 PM UTC

    Between 14:46 and 16:54 UTC 06/22/2026, a subset of users may have experienced an issue connecting to Zoom Contact Center. This incident has been resolved, and the affected services have been restored. Our team will continue to monitor the situation closely and keep you informed of any further developments.

  2. resolved Jun 22, 2026, 05:39 PM UTC

    This incident has been resolved and the affected services have been restored.

Read the full incident report →

Minor June 22, 2026 Service Degradation Affecting ZoomMate and Zoom AI services in US Region. 1h 1m Zoom AI, Zoom AIC, ZoomMate

Started Jun 22, 2026, 04:31 PM UTC· resolved Jun 22, 2026, 05:33 PM UTC

  1. investigating Jun 22, 2026, 04:31 PM UTC

    We are currently investigating a service degradation affecting ZoomMate and Zoom AI services in US Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

  2. identified Jun 22, 2026, 04:44 PM UTC

    We have successfully identified the root cause affecting ZoomMate and Zoom AI services in US Region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

  3. monitoring Jun 22, 2026, 04:56 PM UTC

    The service degradation affecting ZoomMate and Zoom AI services in the US Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

  4. resolved Jun 22, 2026, 05:33 PM UTC

    This incident has been resolved and the affected services have been restored.

Read the full incident report →

Minor June 22, 2026 Service Degradation Affecting Zoom Meetings in US Region 51m Zoom Meetings

Started Jun 22, 2026, 02:25 PM UTC· resolved Jun 22, 2026, 03:16 PM UTC

  1. investigating Jun 22, 2026, 02:25 PM UTC

    We are currently investigating a service degradation affecting Zoom Meetings in US Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

  2. identified Jun 22, 2026, 02:46 PM UTC

    We have successfully identified the root cause affecting Zoom Meetings in US Region. Our vendor is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

  3. monitoring Jun 22, 2026, 03:02 PM UTC

    The service degradation affecting Zoom Meetings in US Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

  4. resolved Jun 22, 2026, 03:16 PM UTC

    This incident has been resolved and the affected services have been restored.

Read the full incident report →

Minor June 21, 2026 Service Degradation Affecting Zoom Mail, Calendar and Scheduler services in US Region. 8h 12m Calendar, Mail, Zoom Scheduler

Started Jun 21, 2026, 02:43 PM UTC· resolved Jun 21, 2026, 10:55 PM UTC

  1. identified Jun 21, 2026, 02:43 PM UTC

    We have successfully identified the root cause affecting Zoom Mail, Calendar and Scheduler services in US Region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

  2. identified Jun 21, 2026, 03:22 PM UTC

    We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. Thank you for your patience.

  3. identified Jun 21, 2026, 04:03 PM UTC

    We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. Thank you for your patience.

  4. monitoring Jun 21, 2026, 05:52 PM UTC

    The service degradation affecting Zoom Mail, Calendar and Scheduler services in US Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

  5. resolved Jun 21, 2026, 10:55 PM UTC

    This incident has been resolved and the affected services have been restored.

Read the full incident report →

Minor June 21, 2026 Service Degradation Affecting Zoom Mail, Calendar and Scheduler services in US Region 58m Calendar, Mail, Zoom Scheduler

Started Jun 21, 2026, 11:17 AM UTC· resolved Jun 21, 2026, 12:16 PM UTC

  1. investigating Jun 21, 2026, 11:17 AM UTC

    We are currently investigating a service degradation affecting Zoom Mail, Calendar and Scheduler service in US Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

  2. identified Jun 21, 2026, 11:34 AM UTC

    We have successfully identified the root cause affecting Zoom Mail, Calendar and Scheduler services in US Region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

  3. monitoring Jun 21, 2026, 11:58 AM UTC

    The service degradation affecting Zoom Mail, Calendar and Scheduler services in US Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

  4. resolved Jun 21, 2026, 12:16 PM UTC

    This incident has been resolved and the affected services have been restored.

Read the full incident report →

Minor June 15, 2026 Incorrect offline status display for Zoom Rooms Scheduling Displays 7h 59m Scheduling Displays

Started Jun 15, 2026, 05:05 PM UTC· resolved Jun 16, 2026, 01:04 AM UTC

  1. investigating Jun 15, 2026, 05:05 PM UTC

    We are investigating an issue where some Zoom Rooms Scheduling Displays may incorrectly appear as offline in the Zoom Dashboard, despite the devices remaining online and operational. This issue is limited to the status displayed in the Dashboard and does not impact the functionality of the affected scheduling displays. As a workaround, users may perform a physical reboot of the affected scheduling display device to restore the correct status in the Dashboard. Our team is actively working to identify the impact and root cause and will provide further updates as more information becomes available. We appreciate your patience as we work to resolve this issue.

  2. investigating Jun 15, 2026, 06:10 PM UTC

    Our team is actively working to identify the impact and root cause and will provide further updates as more information becomes available. We appreciate your patience as we work to resolve this issue.

  3. investigating Jun 15, 2026, 07:11 PM UTC

    Our team is actively working to identify the impact and root cause. We will provide further updates as more information becomes available. We appreciate your patience as we work to resolve this issue.

  4. identified Jun 15, 2026, 10:41 PM UTC

    We have identified the root cause where some Zoom Rooms Scheduling Displays may incorrectly appear as offline in the Zoom Dashboard, despite the devices remaining online and operational. Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made. Thank you for your patience.

  5. identified Jun 16, 2026, 12:03 AM UTC

    Our team continues to work on the resolution where some Zoom Rooms Scheduling Displays may incorrectly appear as offline in the Zoom Dashboard, despite the devices remaining online and operational. We will keep you informed with timely updates as progress is made. Thank you for your patience.

  6. monitoring Jun 16, 2026, 12:54 AM UTC

    The issue where some Zoom Rooms Scheduling Displays may incorrectly appear as offline in the Zoom Dashboard, despite the devices remaining online and operational has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

  7. resolved Jun 16, 2026, 01:04 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 15, 2026 Service Degradation Affecting Zoom Meeting Recordings 4d 12h Recording

Started Jun 15, 2026, 04:07 PM UTC· resolved Jun 20, 2026, 04:42 AM UTC

  1. investigating Jun 15, 2026, 04:07 PM UTC

    We are currently investigating a service degradation affecting Zoom Meeting Recordings. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

  2. identified Jun 15, 2026, 04:34 PM UTC

    We have successfully identified the root cause affecting Zoom Meeting Records. Users may observe two recording files instead of one. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

  3. identified Jun 15, 2026, 05:25 PM UTC

    We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.

  4. monitoring Jun 15, 2026, 06:16 PM UTC

    The service degradation with Zoom Meeting Recordings has been successfully mitigated. Users may see two recording files instead of one for meetings that were in progress during the impact window. Our team is continuing to monitor and evaluate the full scope of impact. If you have questions about your recordings, please open a support ticket, and our team will investigate. Our team will continue to monitor the situation closely and keep you informed of any further developments. We appreciate your patience as we worked to resolve this issue.

  5. resolved Jun 20, 2026, 04:42 AM UTC

    This incident has been resolved and the affected services have been restored.

Read the full incident report →

Minor June 15, 2026 Service Degradation Affecting Zoom Web AIC Docs creation. 2h 3m Zoom AIC

Started Jun 15, 2026, 11:03 AM UTC· resolved Jun 15, 2026, 01:07 PM UTC

  1. investigating Jun 15, 2026, 11:03 AM UTC

    We are currently investigating a service degradation affecting Zoom Web AIC Docs creation. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

  2. investigating Jun 15, 2026, 11:51 AM UTC

    We are continuing to investigate this issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.

  3. identified Jun 15, 2026, 12:14 PM UTC

    We have successfully identified the root cause affecting Zoom Web AIC Docs creation. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

  4. monitoring Jun 15, 2026, 12:47 PM UTC

    The service degradation affecting Zoom Web AIC Docs creation has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

  5. resolved Jun 15, 2026, 01:07 PM UTC

    This incident has been resolved and the affected services have been restored.

Read the full incident report →

Notice June 15, 2026 Service Degradation Affected Zoom Contact Center’s Agent Experience. 16m Zoom Contact Center

Started Jun 15, 2026, 06:02 AM UTC· resolved Jun 15, 2026, 06:19 AM UTC

  1. monitoring Jun 15, 2026, 06:02 AM UTC

    On 06/15/2026, between 04:31 UTC to 05:01 UTC, a subset of users might have experienced service degradation with Zoom Contact Center’s Agent Experience. This incident has been resolved and the affected services have been restored.

  2. monitoring Jun 15, 2026, 06:10 AM UTC

    This incident has been resolved and the affected services have been restored.

  3. resolved Jun 15, 2026, 06:19 AM UTC

    This incident has been resolved and the affected services have been restored.

Read the full incident report →

Minor June 15, 2026 Service Degradation Affecting My Notes 2h 4m My Notes

Started Jun 15, 2026, 04:31 AM UTC· resolved Jun 15, 2026, 06:35 AM UTC

  1. investigating Jun 15, 2026, 04:31 AM UTC

    We are currently investigating a service degradation affecting My Notes in United States. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

  2. identified Jun 15, 2026, 04:49 AM UTC

    We have successfully identified the root cause affecting My Notes. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

  3. monitoring Jun 15, 2026, 06:24 AM UTC

    The issue affecting My Notes has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

  4. resolved Jun 15, 2026, 06:35 AM UTC

    This incident has been resolved and the affected services have been restored.

Read the full incident report →

Minor June 13, 2026 Service Degradation Affecting Zoom Whiteboard and Notes in Saudi Arabia. 31m My Notes, Zoom Whiteboard

Started Jun 13, 2026, 03:08 AM UTC· resolved Jun 13, 2026, 03:40 AM UTC

  1. investigating Jun 13, 2026, 03:08 AM UTC

    We are currently investigating a service degradation affecting Zoom Whiteboard and Notes in Saudi Arabia. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

  2. identified Jun 13, 2026, 03:18 AM UTC

    We have identified the service degradation with the Zoom Whiteboard and Notes. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

  3. monitoring Jun 13, 2026, 03:24 AM UTC

    The issue affecting Zoom Whiteboard and Notes has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

  4. resolved Jun 13, 2026, 03:40 AM UTC

    This incident has been resolved and the affected services have been restored.

Read the full incident report →