Zoom incident
Service Degradation Affecting Zoom Healthcare Integration services in US Region
Zoom experienced a minor incident on July 23, 2026 affecting Ellkay, lasting 2h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 23, 2026, 03:53 PM UTC
We have successfully identified the root cause affecting users' ability to sync new appointments with Zoom Healthcare Integration in US region. We are working with our vendor to resolve the issue. We will keep you informed with timely updates as progress is made. Thank you for your patience.
- identified Jul 23, 2026, 04:22 PM UTC
We are working with our vendor to resolve the issue. We will keep you informed with timely updates as progress is made. Thank you for your patience.
- monitoring Jul 23, 2026, 06:04 PM UTC
The service degradation affecting users' ability to sync new appointments with Zoom Healthcare Integration in US region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Jul 23, 2026, 06:30 PM UTC
This incident has been resolved and the affected services have been restored.