Zoom incident

Service Degradation Affecting Zoom Whiteboard and Task Services in US Region.

Minor Resolved View vendor source →

Zoom experienced a minor incident on July 31, 2026 affecting Zoom Whiteboard and Zoom Tasks, lasting 2h 58m. The incident has been resolved; the full update timeline is below.

Started
Jul 31, 2026, 12:09 PM UTC
Resolved
Jul 31, 2026, 03:08 PM UTC
Duration
2h 58m
Detected by Pingoru
Jul 31, 2026, 12:09 PM UTC

Affected components

Zoom WhiteboardZoom Tasks

Update timeline

  1. investigating Jul 31, 2026, 12:09 PM UTC

    We are currently investigating a service degradation affecting users ability to list Zoom Whiteboards in US Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

  2. investigating Jul 31, 2026, 12:24 PM UTC

    We continue to investigate the service degradation affecting users ability to list Zoom Whiteboards and create Zoom Tasks in US Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

  3. identified Jul 31, 2026, 12:33 PM UTC

    We have successfully identified the root cause preventing users ability to list Zoom Whiteboards and create Zoom Tasks in US Region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

  4. monitoring Jul 31, 2026, 12:45 PM UTC

    The issue preventing users ability to list Zoom Whiteboards and create Zoom Tasks in US Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

  5. identified Jul 31, 2026, 02:28 PM UTC

    We have successfully identified the root cause preventing users ability to list Zoom Whiteboards and create Zoom Tasks in US Region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

  6. monitoring Jul 31, 2026, 02:49 PM UTC

    The issue preventing users ability to list Zoom Whiteboards and create Zoom Tasks in US Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

  7. resolved Jul 31, 2026, 03:08 PM UTC

    This incident has been resolved and the affected services have been restored.