Zoom incident
Service Degradation Affecting Meeting Chat Services
Zoom experienced a minor incident on August 24, 2026 affecting In-Meeting Chat/Polling, lasting 41m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 24, 2026, 08:56 AM UTC
We are currently investigating a service degradation affecting users ability use meeting chat. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- identified Aug 24, 2026, 09:06 AM UTC
We have successfully identified the root cause affecting users ability use meeting chat. @rachit Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- monitoring Aug 24, 2026, 09:20 AM UTC
The issue affecting users' ability to use meeting chat has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Aug 24, 2026, 09:37 AM UTC
This incident has been resolved and the affected services have been restored.