Zoom incident
Service Degradation Affecting Zoom Marketplace and AI Companion Services
Zoom experienced a notice incident on August 2, 2026 affecting Marketplace and Zoom AIC, lasting 15m. The incident has been resolved; the full update timeline is below.
Affected components
MarketplaceZoom AIC
Update timeline
- monitoring Aug 02, 2026, 01:45 AM UTC
On Aug 2, Between 00:00 UTC - 01:16 UTC, users experiencing service degradation affecting Zoom Marketplace and AI Companion Services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Aug 02, 2026, 02:01 AM UTC
This incident has been resolved and the affected services have been restored.