Yotpo experienced a minor incident on August 25, 2025 affecting Yotpo Admin and Admin, lasting 16h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Yotpo AdminAdmin
Update timeline
- investigating Aug 25, 2025, 05:54 PM UTC
Navigations are missing when accessing Loyalty Admin, impacting their ability to properly use the platform. The issue might happen only when moving between products (Loyalty\Reviews). Workaround: Clear the cache should remedy the issue as a temporary solution
- identified Aug 26, 2025, 09:03 AM UTC
The issue has been identified and a fix is being implemented.
- identified Aug 26, 2025, 10:08 AM UTC
We are continuing to work on a fix for this issue.
- resolved Aug 26, 2025, 10:08 AM UTC
This incident has been resolved.