Resolved after 58 minutes, affecting Yotpo Admin and Admin and 1 more, on November 17, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Nov 17, 2025, 09:13 AM UTC
We are investigating an interruption in the B2B service, causing the Loyalty admin to be temporarily inaccessible. Additionally, some on-site widgets fail to load, and merchants might experience issues with some API calls. Our R&D team has identified the issue and is currently working on a resolution. We apologize for the temporary inconvenience. More details to follow in the next status update The Yotpo Support Team
- identified Nov 17, 2025, 09:13 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 17, 2025, 09:24 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 17, 2025, 10:12 AM UTC
This incident has been resolved.
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