Resolved after 6 hours 28 minutes, affecting API integration with Yotpo, on May 8, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- identified May 08, 2026, 03:20 AM UTC
Overall Description of the issue and Affected Services: 1. Data ingestion from Ecommerce platforms 2. Webhook Delivery System Start Time: May 8, 2026 - 01:55 (UTC). Business Impact: Data ingestion, such as order/product creation or updates, as well as webhook delivery, will have delays due to an ongoing AWS incident. No data loss is expected. We apologize for the inconvenience and appreciate your patience while our engineering teams is working to resolve the issue. If you have any further questions or concerns, please feel free to reach out to our Technical Support by submitting a Support case. The Yotpo Support Team.
- monitoring May 08, 2026, 05:34 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 08, 2026, 09:49 AM UTC
The incident has been fully resolved.
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