Is Yotpo down?

Last checked 4m ago
Current status
Yotpo is up

No incidents right now.

Official status page: https://status.yotpo.com · Polled every 5 minutes · 22 components tracked

Yotpo is operational right now. Last checked 4m ago; the most recent incident resolved 10d ago.

Real-time Yotpo status, recent outages, and incident history — pulled directly from Yotpo's official status page at https://status.yotpo.com every 5 minutes. Pingoru tracks 22 Yotpo services and has captured 14 incidents in the last 90 days (99.19% uptime). Get email, Slack, Discord, or webhook alerts the moment Yotpo reports a new incident — free for 5 monitors, no credit card.

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Yotpo uptime 99.19% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 4h 43m
    Started Jun 03, 2026, 02:12 PM UTC · Resolved Jun 03, 2026, 06:56 PM UTC
    API
    Timeline · 4 updates
    • investigating · Jun 03, 2026, 02:12 PM UTC

      Around 16:05 Israel time, we started to see failures in point redemption creations. Customers might experience issues in redeeming points.

    • monitoring · Jun 03, 2026, 03:07 PM UTC

      A fix has been implemented and we are monitoring the results.

    • monitoring · Jun 03, 2026, 03:08 PM UTC

      We are continuing to monitor for any further issues.

    • resolved · Jun 03, 2026, 06:56 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 1h 28m
    Started May 18, 2026, 05:21 PM UTC · Resolved May 18, 2026, 06:49 PM UTC
    Admin
    Timeline · 4 updates
    • investigating · May 18, 2026, 05:21 PM UTC

      We are investigating an interruption in the Yotpo L&R service, causing customer data not showing to some merchants using the new Loyalty Tiers feature. We apologize for the temporary inconvenience. More details to follow in the next status update Start Time: 12:50 PM EST The Yotpo Support Team

    • identified · May 18, 2026, 05:35 PM UTC

      At 1:05 PM EST, our team identified the cause of the disruption affecting some Loyalty & Referrals merchants. A backend issue with our Loyalty Tiers service was preventing customer data from loading correctly in Admin for some stores. We are restarting the affected systems and monitoring recovery. We’ll post another update as soon as we have more to share. We apologize for the inconvenience and appreciate your patience.

    • monitoring · May 18, 2026, 05:50 PM UTC

      Our team applied a fix around 1:35 PM EST, and we are seeing a significant reduction in errors since 1:37 PM EST. Some merchants using Loyalty Tiers may still experience brief delays while we confirm full recovery across all stores. No customer data has been lost — this issue affected the display and loading of customer data in Admin, not the underlying records. We will continue monitoring the service and will post another update once we can confirm the issue is fully resolved.

    • resolved · May 18, 2026, 06:49 PM UTC

      This incident has been resolved. Full service recovery was confirmed at 2:40 PM EST. Loyalty Tiers customer data is loading normally in Admin, and we are no longer seeing related errors. End Time: 2:40 PM EST Thank you for your patience, The Yotpo Support Team

    Latest: This incident has been resolved. Full service recovery was confirmed at 2:40 PM EST. Loyalty Tiers customer data is loading normally in Admin, and we are no longer seeing related e…

  3. Resolved 3h 17m
    Started May 18, 2026, 02:53 AM UTC · Resolved May 18, 2026, 06:10 AM UTC
    AdminAPIWidgets (Pop-up, Rewards Page)Database
    Timeline · 2 updates
    • investigating · May 18, 2026, 02:53 AM UTC

      Shopify checkout widget is not loading We are investigating reports that the Yotpo rewards widget is not loading on Shopify checkout. Start Time: 2026-05-17 13:00:00 UTC Business Impact: - Shoppers may not see or redeem loyalty rewards at checkout until this is fixed We apologize for the inconvenience caused. Our R&D team is already working on fixing this issue. If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case. The Yotpo Support Team

    • resolved · May 18, 2026, 06:10 AM UTC

      This issue has been resolved. The checkout widget should load normally on Shopify checkout again. Start Time: 2026-05-17 13:00:00 UTC Start Time: 2026-05-18 05:47:00 UTC If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case. The Yotpo Support Team

    Latest: This issue has been resolved. The checkout widget should load normally on Shopify checkout again. Start Time: 2026-05-17 13:00:00 UTC Start Time: 2026-05-18 05:47:00 UTC If you hav…

  4. Resolved 6h 28m
    Started May 08, 2026, 03:20 AM UTC · Resolved May 08, 2026, 09:49 AM UTC
    API integration with Yotpo
    Timeline · 3 updates
    • identified · May 08, 2026, 03:20 AM UTC

      Overall Description of the issue and Affected Services: 1. Data ingestion from Ecommerce platforms 2. Webhook Delivery System Start Time: May 8, 2026 - 01:55 (UTC). Business Impact: Data ingestion, such as order/product creation or updates, as well as webhook delivery, will have delays due to an ongoing AWS incident. No data loss is expected. We apologize for the inconvenience and appreciate your patience while our engineering teams is working to resolve the issue. If you have any further questions or concerns, please feel free to reach out to our Technical Support by submitting a Support case. The Yotpo Support Team.

    • monitoring · May 08, 2026, 05:34 AM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · May 08, 2026, 09:49 AM UTC

      The incident has been fully resolved.

    Latest: The incident has been fully resolved.

  5. Resolved 1h 44m
    Started Apr 23, 2026, 09:30 AM UTC · Resolved Apr 23, 2026, 11:15 AM UTC
    AdminAdmin
    Timeline · 3 updates
    • investigating · Apr 23, 2026, 09:30 AM UTC

      We are currently investigating an issue where users are unable to access their accounts. After entering their login credentials, users are redirected to an error page displaying the message “Looks like something has gone wrong” instead of being logged into the dashboard. This behavior is preventing users from accessing the Yotpo dashboard and other account-related functionalities. Further investigation is ongoing to identify the root cause and implement a fix.

    • monitoring · Apr 23, 2026, 09:45 AM UTC

      A fix has been applied, and we are currently monitoring the results.

    • resolved · Apr 23, 2026, 11:15 AM UTC

      The issue has been fully resolved, and login is now working properly.

    Latest: The issue has been fully resolved, and login is now working properly.

See the full Yotpo outage history

5 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Yotpo outage history →

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Outage history

Past 90 days · 10 incidents View full outage history →