Is Yotpo down?
Last checked 4m agoNo incidents right now.
Yotpo is operational right now. Last checked 4m ago; the most recent incident resolved 10d ago.
Real-time Yotpo status, recent outages, and incident history — pulled directly from Yotpo's official status page at https://status.yotpo.com every 5 minutes. Pingoru tracks 22 Yotpo services and has captured 14 incidents in the last 90 days (99.19% uptime). Get email, Slack, Discord, or webhook alerts the moment Yotpo reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- API
Timeline · 4 updates
- investigating · Jun 03, 2026, 02:12 PM UTC
Around 16:05 Israel time, we started to see failures in point redemption creations. Customers might experience issues in redeeming points.
- monitoring · Jun 03, 2026, 03:07 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring · Jun 03, 2026, 03:08 PM UTC
We are continuing to monitor for any further issues.
- resolved · Jun 03, 2026, 06:56 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Admin
Timeline · 4 updates
- investigating · May 18, 2026, 05:21 PM UTC
We are investigating an interruption in the Yotpo L&R service, causing customer data not showing to some merchants using the new Loyalty Tiers feature. We apologize for the temporary inconvenience. More details to follow in the next status update Start Time: 12:50 PM EST The Yotpo Support Team
- identified · May 18, 2026, 05:35 PM UTC
At 1:05 PM EST, our team identified the cause of the disruption affecting some Loyalty & Referrals merchants. A backend issue with our Loyalty Tiers service was preventing customer data from loading correctly in Admin for some stores. We are restarting the affected systems and monitoring recovery. We’ll post another update as soon as we have more to share. We apologize for the inconvenience and appreciate your patience.
- monitoring · May 18, 2026, 05:50 PM UTC
Our team applied a fix around 1:35 PM EST, and we are seeing a significant reduction in errors since 1:37 PM EST. Some merchants using Loyalty Tiers may still experience brief delays while we confirm full recovery across all stores. No customer data has been lost — this issue affected the display and loading of customer data in Admin, not the underlying records. We will continue monitoring the service and will post another update once we can confirm the issue is fully resolved.
- resolved · May 18, 2026, 06:49 PM UTC
This incident has been resolved. Full service recovery was confirmed at 2:40 PM EST. Loyalty Tiers customer data is loading normally in Admin, and we are no longer seeing related errors. End Time: 2:40 PM EST Thank you for your patience, The Yotpo Support Team
Latest: This incident has been resolved. Full service recovery was confirmed at 2:40 PM EST. Loyalty Tiers customer data is loading normally in Admin, and we are no longer seeing related e…
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- AdminAPIWidgets (Pop-up, Rewards Page)Database
Timeline · 2 updates
- investigating · May 18, 2026, 02:53 AM UTC
Shopify checkout widget is not loading We are investigating reports that the Yotpo rewards widget is not loading on Shopify checkout. Start Time: 2026-05-17 13:00:00 UTC Business Impact: - Shoppers may not see or redeem loyalty rewards at checkout until this is fixed We apologize for the inconvenience caused. Our R&D team is already working on fixing this issue. If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case. The Yotpo Support Team
- resolved · May 18, 2026, 06:10 AM UTC
This issue has been resolved. The checkout widget should load normally on Shopify checkout again. Start Time: 2026-05-17 13:00:00 UTC Start Time: 2026-05-18 05:47:00 UTC If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case. The Yotpo Support Team
Latest: This issue has been resolved. The checkout widget should load normally on Shopify checkout again. Start Time: 2026-05-17 13:00:00 UTC Start Time: 2026-05-18 05:47:00 UTC If you hav…
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- API integration with Yotpo
Timeline · 3 updates
- identified · May 08, 2026, 03:20 AM UTC
Overall Description of the issue and Affected Services: 1. Data ingestion from Ecommerce platforms 2. Webhook Delivery System Start Time: May 8, 2026 - 01:55 (UTC). Business Impact: Data ingestion, such as order/product creation or updates, as well as webhook delivery, will have delays due to an ongoing AWS incident. No data loss is expected. We apologize for the inconvenience and appreciate your patience while our engineering teams is working to resolve the issue. If you have any further questions or concerns, please feel free to reach out to our Technical Support by submitting a Support case. The Yotpo Support Team.
- monitoring · May 08, 2026, 05:34 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved · May 08, 2026, 09:49 AM UTC
The incident has been fully resolved.
Latest: The incident has been fully resolved.
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- AdminAdmin
Timeline · 3 updates
- investigating · Apr 23, 2026, 09:30 AM UTC
We are currently investigating an issue where users are unable to access their accounts. After entering their login credentials, users are redirected to an error page displaying the message “Looks like something has gone wrong” instead of being logged into the dashboard. This behavior is preventing users from accessing the Yotpo dashboard and other account-related functionalities. Further investigation is ongoing to identify the root cause and implement a fix.
- monitoring · Apr 23, 2026, 09:45 AM UTC
A fix has been applied, and we are currently monitoring the results.
- resolved · Apr 23, 2026, 11:15 AM UTC
The issue has been fully resolved, and login is now working properly.
Latest: The issue has been fully resolved, and login is now working properly.
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See the full Yotpo outage history
5 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Yotpo outage history →Or sign up free to get alerts when Yotpo breaks · 10 free monitors · No credit card
- Started Jun 03, 2026, 02:12 PM UTC · Resolved Jun 03, 2026, 06:56 PM UTC · 4h 43m
- Yotpo Service Disruption notice ResolvedStarted May 18, 2026, 05:21 PM UTC · Resolved May 18, 2026, 06:49 PM UTC · 1h 28m
- Started May 18, 2026, 02:53 AM UTC · Resolved May 18, 2026, 06:10 AM UTC · 3h 17m
- Started May 08, 2026, 03:20 AM UTC · Resolved May 08, 2026, 09:49 AM UTC · 6h 28m
- Started Apr 23, 2026, 09:30 AM UTC · Resolved Apr 23, 2026, 11:15 AM UTC · 1h 44m
- Started Apr 14, 2026, 03:11 PM UTC · Resolved Apr 14, 2026, 07:00 PM UTC · 3h 49m
- Yotpo Service Disruption ResolvedStarted Apr 13, 2026, 08:00 PM UTC · Resolved Apr 13, 2026, 08:00 PM UTC · —
- Started Apr 08, 2026, 10:04 PM UTC · Resolved Apr 08, 2026, 11:57 PM UTC · 1h 52m