Resolved after 1 hour 44 minutes, affecting Widgets, Batch requests, JS & CSS, on November 18, 2025.
This incident has been resolved. Reviews Main Widget response time is now back to normal.
Affected components
Update timeline
- investigating Nov 18, 2025, 12:43 AM UTC
We are currently investigating an issue where the Reviews Main Widget is not displaying on-site, caused by request timeouts in the network layer. Initial checks indicate that all stores may be affected. Our engineering team is actively working to identify the root cause and implement a fix as quickly as possible. We will share additional updates as soon as more information becomes available. We sincerely apologize for the inconvenience and appreciate your patience and understanding. Please stay tuned to this status page for further updates. The Yotpo Support Team
- identified Nov 18, 2025, 02:26 AM UTC
We have identified the issue causing the Reviews Main Widget to not display on-site. The widget experienced unusually high response times, resulting in request timeouts in the network tab. A fix is currently being implemented, and the widget’s response time is now returning to normal. Thank you for your patience as we work to fully resolve this. The Yotpo Support Team
- monitoring Nov 18, 2025, 02:27 AM UTC
A fix is currently being implemented, and the widget’s response time is now returning to normal. The Yotpo Support Team
- resolved Nov 18, 2025, 02:28 AM UTC
This incident has been resolved. Reviews Main Widget response time is now back to normal.
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