Yotpo incident
Login Failure: Users redirected to error page after authentication (“Looks like something has gone wrong”)
Affected components
Update timeline
- investigating Apr 23, 2026, 09:30 AM UTC
We are currently investigating an issue where users are unable to access their accounts. After entering their login credentials, users are redirected to an error page displaying the message “Looks like something has gone wrong” instead of being logged into the dashboard. This behavior is preventing users from accessing the Yotpo dashboard and other account-related functionalities. Further investigation is ongoing to identify the root cause and implement a fix.
- monitoring Apr 23, 2026, 09:45 AM UTC
A fix has been applied, and we are currently monitoring the results.
- resolved Apr 23, 2026, 11:15 AM UTC
The issue has been fully resolved, and login is now working properly.
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