Yotpo incident

Failures in point redemptions creations

Resolved after 4 hours 43 minutes, affecting API, on June 3, 2026.

monitoring Jun 03, 2026, 03:08 PM UTC

We are continuing to monitor for any further issues.

Started
Jun 03, 2026, 02:12 PM UTC
Resolved
Jun 03, 2026, 06:56 PM UTC
Duration
4h 43m
Detected by Pingoru
Jun 03, 2026, 02:12 PM UTC

Affected components

API

Update timeline

  1. investigating Jun 03, 2026, 02:12 PM UTC

    Around 16:05 Israel time, we started to see failures in point redemption creations. Customers might experience issues in redeeming points.

  2. monitoring Jun 03, 2026, 03:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jun 03, 2026, 03:08 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jun 03, 2026, 06:56 PM UTC

    This incident has been resolved.

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