Yotpo incident

Yotpo L&R - APIs outage

Major Resolved View vendor source →
Started
Mar 12, 2026, 11:31 AM UTC
Resolved
Mar 12, 2026, 12:07 PM UTC
Duration
36m
Detected by Pingoru
Mar 12, 2026, 11:31 AM UTC

Affected components

AdminAPI

Update timeline

  1. investigating Mar 12, 2026, 11:31 AM UTC

    We are currently experiencing an outage affecting our APIs. Our R&D team is actively investigating the issue. At this time, the following services are impacted: Loyalty Admin access Points redemptions We will provide an update as soon as more information becomes available. Start Time: 2026-03-12 10:45:00 UTC

  2. investigating Mar 12, 2026, 11:32 AM UTC

    Update on the affected components.

  3. monitoring Mar 12, 2026, 12:02 PM UTC

    The issue has been resolved and everything is going back to normal. Our R&D are monitoring the situation. End Time: 2026-03-12 11:50:00 UTC

  4. resolved Mar 12, 2026, 12:07 PM UTC

    The issue has been resolved and all services are now operating normally. Some API functionality was partially unavailable. This impacted services such as: Points redemptions, Referrals, Loyalty Admin updates No data loss occurred. Our systems have fully recovered.

Looking to track Yotpo downtime and outages?

Pingoru polls Yotpo's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Yotpo reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Yotpo alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Yotpo for free

5 free monitors · No credit card required