Affected components
Update timeline
- investigating Mar 12, 2026, 11:31 AM UTC
We are currently experiencing an outage affecting our APIs. Our R&D team is actively investigating the issue. At this time, the following services are impacted: Loyalty Admin access Points redemptions We will provide an update as soon as more information becomes available. Start Time: 2026-03-12 10:45:00 UTC
- investigating Mar 12, 2026, 11:32 AM UTC
Update on the affected components.
- monitoring Mar 12, 2026, 12:02 PM UTC
The issue has been resolved and everything is going back to normal. Our R&D are monitoring the situation. End Time: 2026-03-12 11:50:00 UTC
- resolved Mar 12, 2026, 12:07 PM UTC
The issue has been resolved and all services are now operating normally. Some API functionality was partially unavailable. This impacted services such as: Points redemptions, Referrals, Loyalty Admin updates No data loss occurred. Our systems have fully recovered.
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