Yotpo incident

Customers tab on the Loyalty admin does not show any data

Minor Resolved View vendor source →
Started
Apr 14, 2026, 03:11 PM UTC
Resolved
Apr 14, 2026, 07:00 PM UTC
Duration
3h 49m
Detected by Pingoru
Apr 14, 2026, 03:11 PM UTC

Affected components

API

Update timeline

  1. investigating Apr 14, 2026, 03:11 PM UTC

    Start time 16:00 CET. Our R&D team is currently investigating the issue. Not everyone is affected.

  2. identified Apr 14, 2026, 04:56 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Apr 14, 2026, 07:00 PM UTC

    End Time 20:25 CET The issue has been resolved. Thank you for your patience!

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