Yotpo incident

Customers tab on the Loyalty admin does not show any data

Resolved after 3 hours 49 minutes, affecting API, on April 14, 2026.

identified Apr 14, 2026, 04:56 PM UTC

The issue has been identified and a fix is being implemented.

Started
Apr 14, 2026, 03:11 PM UTC
Resolved
Apr 14, 2026, 07:00 PM UTC
Duration
3h 49m
Detected by Pingoru
Apr 14, 2026, 03:11 PM UTC

Affected components

API

Update timeline

  1. investigating Apr 14, 2026, 03:11 PM UTC

    Start time 16:00 CET. Our R&D team is currently investigating the issue. Not everyone is affected.

  2. identified Apr 14, 2026, 04:56 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Apr 14, 2026, 07:00 PM UTC

    End Time 20:25 CET The issue has been resolved. Thank you for your patience!

Your product runs on more than Yotpo

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →