Yotpo incident

Yotpo Service Disruption Notice - Yotpo Admin might not be accessible

Major Resolved View vendor source →

Yotpo experienced a major incident on August 26, 2025 affecting Yotpo Admin and Admin, lasting 3h 45m. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2025, 05:55 PM UTC
Resolved
Aug 26, 2025, 09:40 PM UTC
Duration
3h 45m
Detected by Pingoru
Aug 26, 2025, 05:55 PM UTC

Affected components

Yotpo AdminAdmin

Update timeline

  1. investigating Aug 26, 2025, 05:55 PM UTC

    We are currently investigating an issue causing heavy latency in the login service, which may prevent some users from signing in. We will share more information as soon as it’s available and apologize for the disruption. The Yotpo Support Team

  2. investigating Aug 26, 2025, 05:56 PM UTC

    We are continuing to investigate this issue.

  3. resolved Aug 26, 2025, 09:40 PM UTC

    We deployed a fix and monitored the login service until performance returned to normal. The issue is resolved, and we apologize for any inconvenience this caused. The Yotpo Support Team