Yotpo experienced a minor incident on August 26, 2025 affecting Yotpo Admin and Admin, lasting 19h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Yotpo AdminAdmin
Update timeline
- investigating Aug 26, 2025, 11:25 AM UTC
Navigations are missing when accessing Loyalty Admin, impacting their ability to properly use the platform. The issue might happen only when moving between products (Loyalty\Reviews). Workaround: Clearing the cache should remedy the issue as a temporary solution
- identified Aug 26, 2025, 11:25 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 27, 2025, 02:29 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 27, 2025, 06:50 AM UTC
This incident has been resolved.