Yotpo experienced a major incident on August 28, 2025 affecting Admin, lasting 1h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Admin
Update timeline
- investigating Aug 28, 2025, 12:21 PM UTC
We are investigating an issue where some users might experience a white page when trying to load the Email Campaigns template editor. The editor continues to load as expected from Flows and Email Templates. Our R&D team is actively working on identifying the cause, and updates will be shared here as they become available.
- identified Aug 28, 2025, 12:32 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Aug 28, 2025, 01:32 PM UTC
This incident has been resolved, and the Email Campaigns template editor is now working as expected. Thank you for your patience while this was being addressed.