Workiva Outage History

Workiva is up right now

Pingoru has recorded 52 incidents for Workiva: 32 in the last 12 months and 9 in the last 90 days.

Source: status.workiva.com

52incidents recorded
32last 12 months
9last 90 days
15 hourstypical duration
Incidents per month
036AprMayJunJulAugSepOct2
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Workiva in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202627 of 720 (1%)
May 2026641 of 744 (6%)
June 2026226 of 720 (4%)
July 202600 of 744 (0%)
August 2026613 of 744 (2%)
September 2026116 of 720 (2%)
October 202621 of 519 (0%)

Incidents, newest first

Notice October 15, 2026 Workiva email task links failing to open for users 1h 4m Processes (Process Builder, Integrated Automation, Tasking), Processes (Process Builder, Integrated Automation, Tasking), Processes (Process Builder, Integrated Automation, Tasking)

Started Oct 15, 2026, 04:38 PM UTC· resolved Oct 15, 2026, 05:42 PM UTC

  1. investigating Oct 15, 2026, 04:38 PM UTC

    We are currently investigating reports that users are unable to open tasks via email Links. Users can still access their tasks by logging into the Workiva Platform, then clicking the email link. We will provide an update as soon as possible. *This issue is impacting users on app.wdesk | eu.wdesk | apac.wdesk

  2. resolved Oct 15, 2026, 05:42 PM UTC

    Workiva monitoring shows that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support, 1-800-706-6526, or one of our international toll-free numbers.

Read the full incident report →

Major October 15, 2026 GRC Test Forms Experience Degraded 6m Controls and Audit, Controls and Audit, Controls and Audit

Started Oct 15, 2026, 03:27 PM UTC· resolved Oct 15, 2026, 03:34 PM UTC

  1. investigating Oct 15, 2026, 03:27 PM UTC

    We are currently investigating reports that embedded spreadsheets are not functioning as expected , users are experiencing issues with creating embedded spreadsheets in the GRC Test Forms Experience. We will provide an update as soon as possible. *This issue is impacting users on all environments

  2. resolved Oct 15, 2026, 03:34 PM UTC

    Workiva monitoring show that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support, 1-800-706-6526, or one of our international toll-free numbers.

Read the full incident report →

Minor September 8, 2026 KvK Filings Not Received 15h 43m Reporting (XBRL, Filing, Section 16), Reporting (XBRL, Filing, Section 16), Reporting (XBRL, Filing, Section 16), Third Party Provider: Google®, Amazon®, ISP, Other and 1 more

Started Sep 08, 2026, 04:33 PM UTC· resolved Sep 09, 2026, 08:16 AM UTC

  1. identified Sep 08, 2026, 04:33 PM UTC

    Technical difficulties with the Logius/DigiPort system are currently preventing KvK filers using Workiva from filing successfully. For additional status, please reference https://www.logius.nl/storingen-en-onderhoud.

  2. resolved Sep 09, 2026, 08:16 AM UTC

    Workiva monitoring shows that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support, 1-800-706-6526, or one of our international toll-free numbers.

Read the full incident report →

Critical August 28, 2026 Exports, Blacklines and XBRL Generations Degraded on US Prod 1h 1m Productivity (Documents, Spreadsheets, Charts, Presentations), Import and Export, Reporting (XBRL, Filing, Section 16)

Started Aug 28, 2026, 01:34 PM UTC· resolved Aug 28, 2026, 02:36 PM UTC

  1. investigating Aug 28, 2026, 01:34 PM UTC

    We are currently investigating reports that users are experiencing issues with Exports, Blacklines, XBRL Generations We will provide an update as soon as possible. *This issue is impacting users on app.wdesk.com

  2. identified Aug 28, 2026, 01:50 PM UTC

    We have currently identified that users are experiencing issues with Exports, Blacklines , XBRL Generations and Documents . We will provide an update as soon as possible. *This issue is impacting users on app.wdesk.com

  3. resolved Aug 28, 2026, 02:36 PM UTC

    [EDIT: Workiva monitoring | Customer Reports] show that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support, 1-800-706-6526, or one of our international toll-free numbers.

Read the full incident report →

Notice August 27, 2026 Classic GRC Customer Experience degraded 3h 58m Controls and Audit

Started Aug 27, 2026, 06:59 PM UTC· resolved Aug 27, 2026, 10:57 PM UTC

  1. investigating Aug 27, 2026, 06:59 PM UTC

    We are currently investigating reports that classic GRC users are experiencing issues in app.wdesk. We will provide an update as soon as possible.

  2. monitoring Aug 27, 2026, 09:11 PM UTC

    Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

  3. resolved Aug 27, 2026, 10:57 PM UTC

    Workiva monitoring show that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support, 1-800-706-6526, or one of our international toll-free numbers.

Read the full incident report →

Major August 27, 2026 Wdata Customer Experience unavailable 2h Data Management Suite (Wdata, Chains, Data Prep), Data Management Suite (Wdata, Chains, Data Prep)

Started Aug 27, 2026, 03:25 PM UTC· resolved Aug 27, 2026, 05:25 PM UTC

  1. investigating Aug 27, 2026, 03:25 PM UTC

    We are currently investigating reports that users are experiencing issues with the Wdata Web interface. We will provide an update as soon as possible. *This issue is impacting users on eu.wdesk | apac.wdesk.

  2. monitoring Aug 27, 2026, 04:21 PM UTC

    Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

  3. resolved Aug 27, 2026, 05:25 PM UTC

    Workiva monitoring show that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support, 1-800-706-6526, or one of our international toll-free numbers.

Read the full incident report →

Critical August 19, 2026 Workiva platform on Prod-APAC unavailable - apac.wdesk 1h 55m Access and Administration (Login, Home, Workspaces)

Started Aug 19, 2026, 07:11 PM UTC· resolved Aug 19, 2026, 09:07 PM UTC

  1. investigating Aug 19, 2026, 07:11 PM UTC

    We are currently investigating reports that users are unable to access Prod-APAC. We will provide an update as soon as possible. This issue is impacting users on apac.wdesk.

  2. monitoring Aug 19, 2026, 08:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 19, 2026, 09:07 PM UTC

    This incident has been resolved

Read the full incident report →

Major August 4, 2026 Workiva Outage impacting app.wdesk.com 2h 8m Access and Administration (Login, Home, Workspaces)

Started Aug 04, 2026, 04:21 PM UTC· resolved Aug 04, 2026, 06:29 PM UTC

  1. investigating Aug 04, 2026, 04:21 PM UTC

    We are investigating reports that the Workiva platform is failing to load. We will provide an update as soon as possible. This issue is impacting users on app.wdesk

  2. monitoring Aug 04, 2026, 04:50 PM UTC

    Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

  3. resolved Aug 04, 2026, 06:29 PM UTC

    Workiva monitoring show that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support, 1-800-706-6526, or one of our international toll-free numbers.

Read the full incident report →

Minor August 3, 2026 Workiva Platform degraded connectivity impacting app.wdesk.com 2h 14m Access and Administration (Login, Home, Workspaces)

Started Aug 03, 2026, 03:30 PM UTC· resolved Aug 03, 2026, 05:44 PM UTC

  1. investigating Aug 03, 2026, 03:30 PM UTC

    We are investigating reports that the Workiva platform is failing to load for some users . We will provide an update as soon as possible. *This issue is impacting users on app.wdesk.com

  2. monitoring Aug 03, 2026, 04:44 PM UTC

    Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

  3. resolved Aug 03, 2026, 05:44 PM UTC

    Workiva monitoring shows that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support, 1-800-706-6526, or one of our international toll-free numbers.

Read the full incident report →

Major June 8, 2026 US Carbon Experience unavailable 20h 58m Carbon

Started Jun 08, 2026, 10:36 AM UTC· resolved Jun 09, 2026, 07:34 AM UTC

  1. investigating Jun 08, 2026, 10:36 AM UTC

    We are currently investigating reports that some users are experiencing issues with Carbon. We will provide an update as soon as possible. *This issue is impacting users on app.wdesk.

  2. monitoring Jun 08, 2026, 11:08 AM UTC

    Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

  3. resolved Jun 09, 2026, 07:34 AM UTC

    Workiva monitors show that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support, 1-800-706-6526, or one of our international toll-free numbers.

Read the full incident report →

Critical May 29, 2026 EDGAR SEC Filing Outage 1h 56m Third Party Provider: U.S. Securities and Exchange Commission

Started May 29, 2026, 03:49 PM UTC· resolved May 29, 2026, 05:46 PM UTC

  1. identified May 29, 2026, 03:49 PM UTC

    Technical difficulties with the SEC EDGAR system are currently preventing EDGAR filers (including filers using Wdesk) from filing successfully. For additional status, please reference https://www.sec.gov/submit-filings/edgar-news-announcements

  2. resolved May 29, 2026, 05:46 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 27, 2026 Chains Customer Experience degraded 6h 13m Data Management Suite (Wdata, Chains, Data Prep)

Started May 27, 2026, 06:20 PM UTC· resolved May 28, 2026, 12:33 AM UTC

  1. investigating May 27, 2026, 06:20 PM UTC

    We are currently investigating reports that some users are experiencing issues with chain executions that utilize GroundRunners. We will provide an update as soon as possible. *This issue is impacting users on app.wdesk.

  2. identified May 27, 2026, 08:27 PM UTC

    We have identified the issue and are working to mitigate the problem and our teams continue to work towards resolution. We will provide another update as soon as possible.

  3. monitoring May 27, 2026, 09:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 28, 2026, 12:33 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical May 26, 2026 Chains Service Degraded 23h 34m Data Management Suite (Wdata, Chains, Data Prep)

Started May 26, 2026, 09:19 AM UTC· resolved May 27, 2026, 08:53 AM UTC

  1. investigating May 26, 2026, 09:19 AM UTC

    We are currently investigating an issue with our chains experience which is currently degraded, users may be experiencing chain command failures. We will provide an update as soon as possible. This issue is impacting users on app.wdesk.com

  2. investigating May 26, 2026, 10:07 AM UTC

    Our team continues to work towards a resolution for the issue with chain commands failing. We will provide another update once more information becomes available.

  3. investigating May 26, 2026, 12:01 PM UTC

    Our team continues to work towards a resolution for the issue with chain commands failing. We will provide another update once more information becomes available.

  4. monitoring May 26, 2026, 12:29 PM UTC

    Mitigating steps have been taken to elevate the issues experienced with the Chains Service on app.wdesk.com. Our Monitoring confirm users should no longer be experiencing issues with Chain Commands failing. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

  5. investigating May 26, 2026, 03:34 PM UTC

    Our team continues to work towards a resolution for a subset of chain commands that are still failing . We will provide another update once more information becomes available.

  6. identified May 26, 2026, 08:52 PM UTC

    We've identified the root cause and deployed a fix that has resolved most of the issues. Engineers are continuing to work on the remaining edge case. We'll provide another update as additional progress is made.

  7. monitoring May 27, 2026, 02:41 AM UTC

    A fix has been implemented and we are monitoring the status before closing out this issue.

  8. resolved May 27, 2026, 08:53 AM UTC

    Our monitoring and customer reports indicates that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support, 1-800-706-6526, or one of our international toll-free numbers.

Read the full incident report →

Minor May 7, 2026 EDGAR Filings Not Received 1h 37m Third Party Provider: U.S. Securities and Exchange Commission, Reporting (XBRL, Filing, Section 16), Reporting (XBRL, Filing, Section 16), Reporting (XBRL, Filing, Section 16)

Started May 07, 2026, 06:22 PM UTC· resolved May 07, 2026, 08:00 PM UTC

  1. identified May 07, 2026, 06:22 PM UTC

    We have identified reports of technical difficulties with the SEC EDGAR system that are preventing EDGAR filers (including filers using Wdesk) from filing successfully. For additional status, please reference https://www.sec.gov/submit-filings/edgar-news-announcements.

  2. identified May 07, 2026, 07:24 PM UTC

    Technical difficulties with the SEC EDGAR system continue to prevent some EDGAR filers (including filers using Wdesk) from filing successfully. For additional status, please reference https://www.sec.gov/submit-filings/edgar-news-announcements.

  3. resolved May 07, 2026, 08:00 PM UTC

    Between 1:23 pm EDT and 3:34 pm EDT Workiva experienced technical difficulties with the SEC EDGAR system that prevented some customers filings from being submitted successfully. This incident is now resolved. Filings are being received as normal. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

Read the full incident report →

Minor April 22, 2026 Workiva AI degraded experience 3h 42m Third Party Provider: Google®, Amazon®, ISP, Other

Started Apr 22, 2026, 07:10 PM UTC· resolved Apr 22, 2026, 10:52 PM UTC

  1. identified Apr 22, 2026, 07:10 PM UTC

    We are currently investigating reports of issues with Workiva AI when using Azure models and in Intelligence Finance. Users of Workiva AI can work around the issue by switching their preferred provider to either AWS or Google. We will provide an update as soon as possible.

  2. monitoring Apr 22, 2026, 09:01 PM UTC

    A fix has been implemented in all regions and we are monitoring the results.

  3. resolved Apr 22, 2026, 10:52 PM UTC

    Workiva monitoring shows that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support, 1-800-706-6526, or one of our international toll-free numbers.

Read the full incident report →

Notice April 8, 2026 Home page widget latency 2h 48m Access and Administration (Login, Home, Workspaces)

Started Apr 08, 2026, 01:17 PM UTC· resolved Apr 08, 2026, 04:05 PM UTC

  1. identified Apr 08, 2026, 01:17 PM UTC

    We have identified the issue with the files and folder widget in the homepage. Our teams continue to work towards resolution. We will provide another update as soon as possible.

  2. identified Apr 08, 2026, 01:18 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Apr 08, 2026, 01:47 PM UTC

    Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

  4. resolved Apr 08, 2026, 04:05 PM UTC

    Workiva monitoring show that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support, 1-800-706-6526, or one of our international toll-free numbers.

Read the full incident report →

Critical March 30, 2026 [SEC] Filings unavailable 18h 4m Third Party Provider: U.S. Securities and Exchange Commission

Started Mar 30, 2026, 07:06 PM UTC· resolved Mar 31, 2026, 01:10 PM UTC

  1. investigating Mar 30, 2026, 07:06 PM UTC

    We are investigating reports that customers cannot see their filing status to the U.S. Securities and Exchange Commission. The SEC is aware of the issue and will provide an update to us shortly. We will provide an update to you as soon as we have more details. For filing assistance, please contact Workiva Support at [email protected], 1-800-706-6526, or one of our international toll-free numbers.

  2. identified Mar 30, 2026, 07:15 PM UTC

    Technical difficulties with the SEC EDGAR system are currently were posted with an incorrect or missing country code. The SEC EDGAR team is working to correct all impacted filings. For additional status, please reference https://www.sec.gov/submit-filings/edgar-news-announcements

  3. investigating Mar 30, 2026, 07:31 PM UTC

    We are investigating reports that customers cannot see their filing status to the U.S. Securities and Exchange Commission. Filings can be submitted as normal. Workiva will continually check for status and will update automatically when the SEC issue is resolved. For filing assistance, please contact Workiva Support at [email protected], 1-800-706-6526, or one of our international toll-free numbers.

  4. monitoring Mar 30, 2026, 08:11 PM UTC

    We are seeing a slow recovery with submissions not getting a status from the SEC. Some previous filings stuck in RETRIEVING_STATUS, have now been processed. Filings can still be submitted like normal. However, after the submission the SEC isn't immediately processing them and updating the status of those filings. Our internal software is still continually checking for status updates and will update automatically (given it's within 18hours of the filing submission) when the SEC resolves the issue on their end.

  5. monitoring Mar 31, 2026, 08:17 AM UTC

    Reports confirm that filings are being received by the U.S. Securities and Exchange Commission. We will continue to monitor throughout the day and provide updates when available.

  6. resolved Mar 31, 2026, 01:10 PM UTC

    On March 31st, 2026, the SEC experienced a technical issue resulting in customers not seeing their filing status to the U.S Securities and Exchange Comission. This incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

Read the full incident report →

Critical March 12, 2026 Customer experience issues with Chains executing 2h 27m Data Management Suite (Wdata, Chains, Data Prep)

Started Mar 12, 2026, 06:54 AM UTC· resolved Mar 12, 2026, 09:21 AM UTC

  1. investigating Mar 12, 2026, 06:54 AM UTC

    We are currently investigating an issue where users are experiencing issues with Chains executing. We will provide an update as soon as possible.

  2. investigating Mar 12, 2026, 08:09 AM UTC

    We are currently investigating an issue where users are experiencing issues with Chains executing. We will provide an update as soon as possible. *This issue is only impacting users on app.wdesk

  3. monitoring Mar 12, 2026, 08:22 AM UTC

    Mitigating steps have been taken. Monitoring confirms users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

  4. resolved Mar 12, 2026, 09:21 AM UTC

    Workiva monitoring shows the Workiva platform is operational. However, if you continue to experience issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

Read the full incident report →

Minor March 6, 2026 SSO login issue 2d 23h Access and Administration (Login, Home, Workspaces), Access and Administration (Login, Home, Workspaces)

Started Mar 06, 2026, 10:17 AM UTC· resolved Mar 09, 2026, 10:01 AM UTC

  1. investigating Mar 06, 2026, 10:17 AM UTC

    We are currently investigating reports that some users are experiencing issues with SSO login. We will provide an update as soon as possible. *This issue is impacting users on app.wdesk and eu.wdesk.

  2. identified Mar 06, 2026, 11:03 AM UTC

    We have currently identified reports that some users are experiencing a SSO (Single Sign-On) login loop when attempting to login to the Workiva platform. While our team works towards a resolution, we recommend the affected users to try logging in with their username and password rather than via SSO, if possible. We will provide another update as soon as possible.

  3. monitoring Mar 06, 2026, 11:58 AM UTC

    Mitigating steps have been taken. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

  4. resolved Mar 09, 2026, 10:01 AM UTC

    Reports and monitoring show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

Read the full incident report →

Minor January 27, 2026 Issues reported with user experience with AI functionality 1d Third Party Provider: Google®, Amazon®, ISP, Other

Started Jan 27, 2026, 01:06 PM UTC· resolved Jan 28, 2026, 01:45 PM UTC

  1. investigating Jan 27, 2026, 01:06 PM UTC

    We are currently investigating reports that users are experiencing issues with AI functionality when utilizing Azure for their AI model provider. We will provide an update as soon as possible. *This issue is impacting users on eu.wdesk.com.

  2. identified Jan 27, 2026, 01:52 PM UTC

    We have confirmed the Workiva platform is being affected by issues with Microsoft. We are communicating with them and are working to return to normal operations as quickly as possible. For additional status, please reference https://azure.status.microsoft/en-us/status

  3. monitoring Jan 27, 2026, 03:51 PM UTC

    We continue to monitor for recovery with Microsoft Azure's systems. For additional status, please reference https://azure.status.microsoft/en-us/status

  4. resolved Jan 28, 2026, 01:45 PM UTC

    Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

Read the full incident report →

Minor January 26, 2026 Tagging Functionality within comments 2d 21h Notifications and Comments, Notifications and Comments

Started Jan 26, 2026, 08:10 PM UTC· resolved Jan 29, 2026, 05:20 PM UTC

  1. investigating Jan 26, 2026, 08:10 PM UTC

    We are currently investigating an issue where tagging users in comments would intermittently fail. We will provide an update as soon as possible.

  2. identified Jan 26, 2026, 09:22 PM UTC

    While our team works toward a resolution, impacted users may attempt to do a hard refresh in their browser as a workaround, and retry the tag. We will provide another update as soon as more information is available.

  3. identified Jan 28, 2026, 02:27 PM UTC

    Our team continues to work towards a resolution. We will provide another update once more information becomes available.

  4. identified Jan 28, 2026, 08:39 PM UTC

    Complete tagging functionality is restored in Documents, Spreadsheets, and Presentations. Validation is underway for remaining products. We will provide another update once more information becomes available.

  5. monitoring Jan 29, 2026, 12:18 AM UTC

    Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

  6. resolved Jan 29, 2026, 05:20 PM UTC

    Between January 26th to January 28th, we experienced an issue where tagging users in comments would intermittently fail. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

Read the full incident report →

Minor January 22, 2026 Microsoft Exchange delayed email delivery 10h 51m Access and Administration (Login, Home, Workspaces)

Started Jan 22, 2026, 10:18 PM UTC· resolved Jan 23, 2026, 09:09 AM UTC

  1. identified Jan 22, 2026, 10:18 PM UTC

    Notice: We are currently tracking a Microsoft service disruption that is delaying email delivery for some users utilizing Microsoft Exchange. This is an issue on the Microsoft-side, and they are working on a resolution. Please check status.cloud.microsoft for live updates or to subscribe for updates.

  2. monitoring Jan 23, 2026, 08:55 AM UTC

    Notice: We are seeing recovery based on Microsoft’s service status page, and email delivery is beginning to resume for affected users utilizing Microsoft Exchange. Microsoft has indicated that the underlying issue is resolving. We will continue to monitor closely and provide further updates if needed. Please refer to status.cloud.microsoft for the latest information.

  3. resolved Jan 23, 2026, 09:09 AM UTC

    Between 22nd Jan to 23rd Jan, we experienced Microsoft service disruption that is delaying email delivery for some users utilizing Microsoft Exchange. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

Read the full incident report →

Minor January 12, 2026 Activity Logs 6d 16h Access and Administration (Login, Home, Workspaces)

Started Jan 12, 2026, 10:08 PM UTC· resolved Jan 19, 2026, 03:05 PM UTC

  1. investigating Jan 12, 2026, 10:08 PM UTC

    As of 12:28 PM CST, we are experiencing delays in the US Production region with user activity logs. Engineering is currently investigating. We will provide an update as soon as possible.

  2. identified Jan 12, 2026, 11:18 PM UTC

    We have currently identified reports that some users are experiencing a delay in the US Production region with user activity logs. A release is scheduled for later this evening. We will provide an update tomorrow morning.

  3. identified Jan 13, 2026, 04:38 PM UTC

    Our team continues to work towards a resolution. We will provide another update once more information becomes available.

  4. monitoring Jan 14, 2026, 08:24 PM UTC

    Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

  5. monitoring Jan 19, 2026, 03:00 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Jan 19, 2026, 03:05 PM UTC

    Between January 12, 2026 to January 18, 2026, we experienced some users experiencing a delay in the US Production region with user activity logs. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

Read the full incident report →

Minor January 12, 2026 Edgar Systems Not Disseminating to PDS 4h 18m Third Party Provider: U.S. Securities and Exchange Commission

Started Jan 12, 2026, 02:06 PM UTC· resolved Jan 12, 2026, 06:25 PM UTC

  1. identified Jan 12, 2026, 02:06 PM UTC

    Technical difficulties with the SEC EDGAR system are currently disseminating filings to the Public Dissemination Service (PDS). As a result, submissions that have been accepted are not being reflected on PDS. . For additional status, please reference https://www.sec.gov/submit-filings/edgar-news-announcements

  2. identified Jan 12, 2026, 04:12 PM UTC

    Technical difficulties with the SEC EDGAR system continues. For additional status, please reference https://www.sec.gov/submit-filings/edgar-news-announcements

  3. resolved Jan 12, 2026, 06:25 PM UTC

    Between 5:02am CST to 6:41am CST, Workiva experienced intermittent issues where SEC filings were getting stuck in RETRIEVING_STATUS. This incident is now resolved. Filings are being received as normal. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

Read the full incident report →

Minor January 9, 2026 Intermittent Failures when Filing 4h 20m Reporting (XBRL, Filing, Section 16)

Started Jan 09, 2026, 04:42 PM UTC· resolved Jan 09, 2026, 09:02 PM UTC

  1. investigating Jan 09, 2026, 04:42 PM UTC

    We are investigating reports that some filings are not being successfully submitted to the U.S. Securities and Exchange Commission. We will provide an update to you as soon as possible. For filing assistance, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

  2. investigating Jan 09, 2026, 08:15 PM UTC

    Our team is still actively engaged and we will provide another update to you as soon as possible. For filing assistance please submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

  3. resolved Jan 09, 2026, 09:02 PM UTC

    This incident is now resolved. Filings are being received as normal. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

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