Workiva experienced a minor incident on March 6, 2026 affecting Access and Administration (Login, Home, Workspaces) and Access and Administration (Login, Home, Workspaces), lasting 2d 23h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 06, 2026, 10:17 AM UTC
We are currently investigating reports that some users are experiencing issues with SSO login. We will provide an update as soon as possible. *This issue is impacting users on app.wdesk and eu.wdesk.
- identified Mar 06, 2026, 11:03 AM UTC
We have currently identified reports that some users are experiencing a SSO (Single Sign-On) login loop when attempting to login to the Workiva platform. While our team works towards a resolution, we recommend the affected users to try logging in with their username and password rather than via SSO, if possible. We will provide another update as soon as possible.
- monitoring Mar 06, 2026, 11:58 AM UTC
Mitigating steps have been taken. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.
- resolved Mar 09, 2026, 10:01 AM UTC
Reports and monitoring show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.