Resolved after 2 days 23 hours, affecting Access and Administration (Login, Home, Workspaces) and Access and Administration (Login, Home, Workspaces), on March 6, 2026.
Reports and monitoring show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.
Affected components
Update timeline
- investigating Mar 06, 2026, 10:17 AM UTC
We are currently investigating reports that some users are experiencing issues with SSO login. We will provide an update as soon as possible. *This issue is impacting users on app.wdesk and eu.wdesk.
- identified Mar 06, 2026, 11:03 AM UTC
We have currently identified reports that some users are experiencing a SSO (Single Sign-On) login loop when attempting to login to the Workiva platform. While our team works towards a resolution, we recommend the affected users to try logging in with their username and password rather than via SSO, if possible. We will provide another update as soon as possible.
- monitoring Mar 06, 2026, 11:58 AM UTC
Mitigating steps have been taken. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.
- resolved Mar 09, 2026, 10:01 AM UTC
Reports and monitoring show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.
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