Workiva incident

Workiva platform on Prod-APAC unavailable - apac.wdesk

Critical Resolved View vendor source →

Workiva experienced a critical incident on August 19, 2026 affecting Access and Administration (Login, Home, Workspaces), lasting 1h 55m. The incident has been resolved; the full update timeline is below.

Started
Aug 19, 2026, 07:11 PM UTC
Resolved
Aug 19, 2026, 09:07 PM UTC
Duration
1h 55m
Detected by Pingoru
Aug 19, 2026, 07:11 PM UTC

Affected components

Access and Administration (Login, Home, Workspaces)

Update timeline

  1. investigating Aug 19, 2026, 07:11 PM UTC

    We are currently investigating reports that users are unable to access Prod-APAC. We will provide an update as soon as possible. This issue is impacting users on apac.wdesk.

  2. monitoring Aug 19, 2026, 08:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 19, 2026, 09:07 PM UTC

    This incident has been resolved