Workiva incident

Workiva email task links failing to open for users

Notice Resolved View vendor source →

Workiva experienced a notice incident on October 15, 2026 affecting Processes (Process Builder, Integrated Automation, Tasking) and Processes (Process Builder, Integrated Automation, Tasking) and 1 more component, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2026, 04:38 PM UTC
Resolved
Oct 15, 2026, 05:42 PM UTC
Duration
1h 4m
Detected by Pingoru
Oct 15, 2026, 04:38 PM UTC

Affected components

Processes (Process Builder, Integrated Automation, Tasking)Processes (Process Builder, Integrated Automation, Tasking)Processes (Process Builder, Integrated Automation, Tasking)

Update timeline

  1. investigating Oct 15, 2026, 04:38 PM UTC

    We are currently investigating reports that users are unable to open tasks via email Links. Users can still access their tasks by logging into the Workiva Platform, then clicking the email link. We will provide an update as soon as possible. *This issue is impacting users on app.wdesk | eu.wdesk | apac.wdesk

  2. resolved Oct 15, 2026, 05:42 PM UTC

    Workiva monitoring shows that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support, 1-800-706-6526, or one of our international toll-free numbers.