Workiva incident

Exports, Blacklines and XBRL Generations Degraded on US Prod

Critical Resolved View vendor source →

Workiva experienced a critical incident on August 28, 2026 affecting Productivity (Documents, Spreadsheets, Charts, Presentations) and Import and Export and 1 more component, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Aug 28, 2026, 01:34 PM UTC
Resolved
Aug 28, 2026, 02:36 PM UTC
Duration
1h 1m
Detected by Pingoru
Aug 28, 2026, 01:34 PM UTC

Affected components

Productivity (Documents, Spreadsheets, Charts, Presentations)Import and ExportReporting (XBRL, Filing, Section 16)

Update timeline

  1. investigating Aug 28, 2026, 01:34 PM UTC

    We are currently investigating reports that users are experiencing issues with Exports, Blacklines, XBRL Generations We will provide an update as soon as possible. *This issue is impacting users on app.wdesk.com

  2. identified Aug 28, 2026, 01:50 PM UTC

    We have currently identified that users are experiencing issues with Exports, Blacklines , XBRL Generations and Documents . We will provide an update as soon as possible. *This issue is impacting users on app.wdesk.com

  3. resolved Aug 28, 2026, 02:36 PM UTC

    [EDIT: Workiva monitoring | Customer Reports] show that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support, 1-800-706-6526, or one of our international toll-free numbers.