Affected components
Third Party Provider: Google®, Amazon®, ISP, Other
Update timeline
- identified Apr 22, 2026, 07:10 PM UTC
We are currently investigating reports of issues with Workiva AI when using Azure models and in Intelligence Finance. Users of Workiva AI can work around the issue by switching their preferred provider to either AWS or Google. We will provide an update as soon as possible.
- monitoring Apr 22, 2026, 09:01 PM UTC
A fix has been implemented in all regions and we are monitoring the results.
- resolved Apr 22, 2026, 10:52 PM UTC
Workiva monitoring shows that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support, 1-800-706-6526, or one of our international toll-free numbers.
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