Workiva incident

Home page widget latency

Notice Resolved View vendor source →
Started
Apr 08, 2026, 01:17 PM UTC
Resolved
Apr 08, 2026, 04:05 PM UTC
Duration
2h 48m
Detected by Pingoru
Apr 08, 2026, 01:17 PM UTC

Affected components

Access and Administration (Login, Home, Workspaces)

Update timeline

  1. identified Apr 08, 2026, 01:17 PM UTC

    We have identified the issue with the files and folder widget in the homepage. Our teams continue to work towards resolution. We will provide another update as soon as possible.

  2. identified Apr 08, 2026, 01:18 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Apr 08, 2026, 01:47 PM UTC

    Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

  4. resolved Apr 08, 2026, 04:05 PM UTC

    Workiva monitoring show that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support, 1-800-706-6526, or one of our international toll-free numbers.

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