Workiva experienced a notice incident on April 8, 2026 affecting Access and Administration (Login, Home, Workspaces), lasting 2h 48m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Apr 08, 2026, 01:17 PM UTC
We have identified the issue with the files and folder widget in the homepage. Our teams continue to work towards resolution. We will provide another update as soon as possible.
- identified Apr 08, 2026, 01:18 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Apr 08, 2026, 01:47 PM UTC
Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.
- resolved Apr 08, 2026, 04:05 PM UTC
Workiva monitoring show that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support, 1-800-706-6526, or one of our international toll-free numbers.