Workiva experienced a minor incident on January 22, 2026 affecting Access and Administration (Login, Home, Workspaces), lasting 10h 51m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jan 22, 2026, 10:18 PM UTC
Notice: We are currently tracking a Microsoft service disruption that is delaying email delivery for some users utilizing Microsoft Exchange. This is an issue on the Microsoft-side, and they are working on a resolution. Please check status.cloud.microsoft for live updates or to subscribe for updates.
- monitoring Jan 23, 2026, 08:55 AM UTC
Notice: We are seeing recovery based on Microsoft’s service status page, and email delivery is beginning to resume for affected users utilizing Microsoft Exchange. Microsoft has indicated that the underlying issue is resolving. We will continue to monitor closely and provide further updates if needed. Please refer to status.cloud.microsoft for the latest information.
- resolved Jan 23, 2026, 09:09 AM UTC
Between 22nd Jan to 23rd Jan, we experienced Microsoft service disruption that is delaying email delivery for some users utilizing Microsoft Exchange. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.