Workiva experienced a major incident on May 27, 2026 affecting Data Management Suite (Wdata, Chains, Data Prep), lasting 6h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Data Management Suite (Wdata, Chains, Data Prep)
Update timeline
- investigating May 27, 2026, 06:20 PM UTC
We are currently investigating reports that some users are experiencing issues with chain executions that utilize GroundRunners. We will provide an update as soon as possible. *This issue is impacting users on app.wdesk.
- identified May 27, 2026, 08:27 PM UTC
We have identified the issue and are working to mitigate the problem and our teams continue to work towards resolution. We will provide another update as soon as possible.
- monitoring May 27, 2026, 09:18 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 28, 2026, 12:33 AM UTC
This incident has been resolved.