Workiva incident

Customer experience issues with Chains executing

Critical Resolved View vendor source →
Started
Mar 12, 2026, 06:54 AM UTC
Resolved
Mar 12, 2026, 09:21 AM UTC
Duration
2h 27m
Detected by Pingoru
Mar 12, 2026, 06:54 AM UTC

Affected components

Data Management Suite (Wdata, Chains, Data Prep)

Update timeline

  1. investigating Mar 12, 2026, 06:54 AM UTC

    We are currently investigating an issue where users are experiencing issues with Chains executing. We will provide an update as soon as possible.

  2. investigating Mar 12, 2026, 08:09 AM UTC

    We are currently investigating an issue where users are experiencing issues with Chains executing. We will provide an update as soon as possible. *This issue is only impacting users on app.wdesk

  3. monitoring Mar 12, 2026, 08:22 AM UTC

    Mitigating steps have been taken. Monitoring confirms users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

  4. resolved Mar 12, 2026, 09:21 AM UTC

    Workiva monitoring shows the Workiva platform is operational. However, if you continue to experience issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

Looking to track Workiva downtime and outages?

Pingoru polls Workiva's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Workiva reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Workiva alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Workiva for free

5 free monitors · No credit card required