Workiva experienced a major incident on August 27, 2026 affecting Data Management Suite (Wdata, Chains, Data Prep) and Data Management Suite (Wdata, Chains, Data Prep), lasting 2h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 27, 2026, 03:25 PM UTC
We are currently investigating reports that users are experiencing issues with the Wdata Web interface. We will provide an update as soon as possible. *This issue is impacting users on eu.wdesk | apac.wdesk.
- monitoring Aug 27, 2026, 04:21 PM UTC
Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.
- resolved Aug 27, 2026, 05:25 PM UTC
Workiva monitoring show that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support, 1-800-706-6526, or one of our international toll-free numbers.