Vonage incident

IR27208 - Czechia to Czechia calls not connecting

Minor Resolved View vendor source →

Vonage experienced a minor incident on October 1, 2025 affecting Outbound Voice Interactions and Outbound Voice Interactions, lasting 5d 22h. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2025, 01:31 PM UTC
Resolved
Oct 07, 2025, 11:35 AM UTC
Duration
5d 22h
Detected by Pingoru
Oct 01, 2025, 01:31 PM UTC

Affected components

Outbound Voice InteractionsOutbound Voice Interactions

Update timeline

  1. investigating Oct 01, 2025, 01:31 PM UTC

    We are currently aware of an ongoing issue affecting outbound calling Czechia from Czech numbers. Our Incident Management team is investigating the issue with priority.

  2. identified Oct 01, 2025, 04:02 PM UTC

    We have identified the problem affecting calling Czechia. We are actively working to recover service.

  3. monitoring Oct 02, 2025, 08:16 AM UTC

    Service is now recovered and we are monitoring. If you are still experiencing issues please contact Support.

  4. resolved Oct 07, 2025, 11:35 AM UTC

    This incident has been resolved.