What is Vonage's uptime?

Over the last 90 days, Vonage reported 98.67% uptime on its official status page. That figure is calculated from the public incident timeline at https://vcc.statuspage.io — each minute of degraded, partial-outage, or major-outage status counts against the total. Sign up to Pingoru free to see Vonage's uptime history rolling forward in real time.

Has Vonage had outages in 2026?

Yes — Vonage has had 27 incidents reported on its official status page so far in 2026. The full timeline (start times, durations, components affected) is shown above on this page. Pingoru re-checks the status page every 5 minutes so the count stays current.

When was the last Vonage outage?

The most recent Vonage incident was "IR27368 - AI Studio issues", which started on June 9, 2026 and was resolved on June 11, 2026. Pingoru captured this directly from https://vcc.statuspage.io. See the full incident card above for affected components and the update timeline.

How often does Vonage have outages?

Based on the last 90 days, Vonage averages 9.0 reported incidents per month on its official status page. Pingoru tracks each one with start time, duration, severity, and affected components — so you can see the pattern at a glance instead of digging through the vendor's archive.

Where is Vonage's status page?

Vonage's official status page is https://vcc.statuspage.io. Pingoru polls it every 5 minutes and renders the same data here, alongside every other cloud or SaaS provider you depend on — so you can spot multi-vendor incidents (e.g. AWS + Stripe + Cloudflare degrading at the same minute) without flipping between tabs.

Is Vonage down right now?

Vonage has degraded performance. Pingoru checks the official status page every 5 minutes and flips this headline the moment Vonage reports a change. Current status is based on 168 tracked services.

How does Pingoru know if Vonage is down?

We read https://vcc.statuspage.io directly, using Vonage's own status page. If the vendor reports an incident, you see it within one check cycle — not after someone manually marks the page as down.

Where can I get notified when Vonage has an outage?

Create a free Pingoru account and add Vonage as a monitor. You can filter to specific services, pick severity thresholds, and route alerts via email, Slack, Discord, or a webhook.

Vonage's status page says the service is up, but I'm having issues — what's wrong?

Three common reasons: • A real Vonage incident that hasn't been acknowledged on their public status page yet — vendor status pages are updated manually and typically lag the first customer reports by 10–30 minutes. • A regional or account-scoped issue affecting a subset of customers — these rarely trigger a global status-page change. • A local problem: ISP / DNS / your own software. Try reproducing from a mobile data connection and from a different network to isolate. If you suspect a real Vonage issue that isn't reflected yet, contact their support to escalate. Subscribing here means you get the alert the moment they do post an update.

Where does Pingoru get the official Vonage status?

We use Vonage's own status page at https://vcc.statuspage.io. Nothing is read in a way the vendor hasn't explicitly made public — we use the same data their own dashboard uses. So our data is as accurate as what you'd see loading the status page yourself, but rolled into one dashboard alongside every other service you depend on.

What does "Degraded" mean?

Vonage is reporting degraded performance — services are up but slower than usual, or a subset of requests is failing.

Is Vonage down?

Last checked 7m ago

Current status

Vonage has degraded performance

Active incident: IR27368 - AI Studio issues

Get alerts when Vonage breaks → View Vonage outage history →

Free · no credit card

Official status page: https://vcc.statuspage.io · Polled every 5 minutes · 168 components tracked

Vonage is reporting degraded performance right now (last checked 7m ago). Services are up but slower or partially failing.

Real-time Vonage status, recent outages, and incident history — pulled directly from Vonage's official status page at https://vcc.statuspage.io every 5 minutes. Pingoru tracks 168 Vonage services and has captured 28 incidents in the last 90 days (98.67% uptime). Get email, Slack, Discord, or webhook alerts the moment Vonage reports a new incident — free for 5 monitors, no credit card.

Users who monitor Vonage also follow these APIs services:

Lob View all 6,000+ providers

Vonage uptime 98.67% uptime · past 90 days

Mon Wed Fri

MarAprMayJun

Less More

Active incident 1

IR27368 - AI Studio issues

Ongoing ● 1d 3h

Started Jun 12, 2026, 03:51 PM UTC

AI Studio Virtual AssistantAI Studio Virtual AssistantAI Studio Virtual AssistantAI Studio Virtual AssistantAI Studio Virtual AssistantAI Studio Virtual Assistant
Timeline · 1 update
- investigating · Jun 12, 2026, 03:51 PM UTC
  
  We continue to work to resolve the issue that may be impacting your AI Studio for new Salesforce integrations. We apologize for the earlier incorrect resolution notice — our investigation has revealed the service has not been fully restored. Our engineering team is actively investigating the root cause. We'll continue to provide further updates here within 24 hours. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/
Latest: We continue to work to resolve the issue that may be impacting your AI Studio for new Salesforce integrations. We apologize for the earlier incorrect resolution notice — our invest…

Recent outages & incidents

Past 90 days

IR27368 - AI Studio issues

Resolved 2d 4h

Started Jun 09, 2026, 04:29 PM UTC · Resolved Jun 11, 2026, 08:40 PM UTC

AI Studio Virtual AssistantAI Studio Virtual AssistantAI Studio Virtual AssistantAI Studio Virtual AssistantAI Studio Virtual AssistantAI Studio Virtual Assistant
Timeline · 6 updates
- investigating · Jun 09, 2026, 04:29 PM UTC
  
  We are aware of issues that may be impacting your AI Studio. We are working to resolve the issue as soon as possible. We’ll provide further updates within 2h 30m. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/
- investigating · Jun 09, 2026, 06:13 PM UTC
  
  We are working to resolve the issue that may be impacting your AI Studio for new Salesforce integrations. We'll continue to provide further updates here within 2 hours. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/
- investigating · Jun 09, 2026, 08:16 PM UTC
  
  We continue to work to resolve the issue that may be impacting your AI Studio for new Salesforce integrations. We'll continue to provide further updates here within 24 hours. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/
- investigating · Jun 10, 2026, 07:08 PM UTC
  
  We continue to work to resolve the issue that may be impacting your AI Studio for new Salesforce integrations. We'll continue to provide further updates here within 24 hours. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/
- monitoring · Jun 11, 2026, 05:39 PM UTC
  
  Vonage services have been fully restored following the AI Studio service interruption. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/
- resolved · Jun 11, 2026, 08:40 PM UTC
  
  This incident has been resolved.
Latest: This incident has been resolved.
IR27366 - Real-time dashboards performance

Resolved 2d 18h

Started Jun 08, 2026, 10:58 PM UTC · Resolved Jun 11, 2026, 05:45 PM UTC

Statistics / ReportingStatistics / Reporting
Timeline · 5 updates
- investigating · Jun 08, 2026, 10:58 PM UTC
  
  We are currently aware of an ongoing issue affecting the real-time dashboard performance. Our Incident Management team is investigating the issue with priority.
- investigating · Jun 08, 2026, 11:11 PM UTC
  
  We are continuing to investigate this issue.
- monitoring · Jun 09, 2026, 12:00 AM UTC
  
  We have identified the problem affecting real-time dashboard performance. Data recovery is currently in progress, however this is expected to take some time to complete. Our next update will be provided in approximately 10 hours.
- monitoring · Jun 09, 2026, 11:29 AM UTC
  
  Vonage services continue to show signs of recovery following recent interruption in Real Time Analytics Dashboards. We'll continue to provide further updates here within 2 hours and once full service is restored. Thank you for your patience and understanding as we work to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/
- resolved · Jun 11, 2026, 05:45 PM UTC
  
  Vonage services have been fully restored following Real-Time Analytics Dashboards service interruption, which began at 2026-06-08 21:11 UTC. Full resolution has been confirmed effective 2026-06-09 18:36 UTC. You will receive a formal RFO. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/
Latest: Vonage services have been fully restored following Real-Time Analytics Dashboards service interruption, which began at 2026-06-08 21:11 UTC. Full resolution has been confirmed effe…
IR27361 - Inbound calls to specific Canadian numbers failing

Resolved 4h 4m

Started Jun 03, 2026, 05:20 PM UTC · Resolved Jun 03, 2026, 09:24 PM UTC

Inbound Voice InteractionsInbound Voice Interactions
Timeline · 4 updates
- identified · Jun 03, 2026, 05:20 PM UTC
  
  We are aware of issues that may be impacting some Vonage customers' inbound calls to their Canadian numbers due to a third-party outage that is affecting numbers from areas: Stoney Point (ON), Windsor(ON), Wheatley(ON), Chatham(ON), Tecumseh(ON), Kingsville(ON), and Leamington(ON). We are working closely with the numbers provider as they work to resolve the issue. We'll continue to provide further updates within 3 hours. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/
- identified · Jun 03, 2026, 07:19 PM UTC
  
  We continue to work with the Canadian numbers provider to resolve the issue. We'll continue to provide further updates here within 2 hours. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/
- monitoring · Jun 03, 2026, 08:11 PM UTC
  
  Canadian inbound services continue to show signs of recovery following today's interruption. We'll continue to provide further updates here within 12 hours, and once full service is restored. Thank you for your patience and understanding as we work to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/
- resolved · Jun 03, 2026, 09:24 PM UTC
  
  Vonage services have been fully restored following today’s Canadian inbound voice service outage. Full resolution has been confirmed effective 2026-06-03 21:20 UTC. You will receive a formal RFO within 5 business days. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/]
Latest: Vonage services have been fully restored following today’s Canadian inbound voice service outage. Full resolution has been confirmed effective 2026-06-03 21:20 UTC. You will receiv…
IR27357 - Potential disconnection between a small subset of Salesforce orgs and VCC accounts

Resolved 5h 35m

Started Jun 01, 2026, 10:21 AM UTC · Resolved Jun 01, 2026, 03:57 PM UTC
Timeline · 3 updates
- investigating · Jun 01, 2026, 10:21 AM UTC
  
  We are aware of issues that may be impacting your Salesforce integrations. We are working to resolve the issue as soon as possible. We’ll provide further updates within 60 minutes. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/ .
- identified · Jun 01, 2026, 10:50 AM UTC
  
  We have reverted the configuration change that caused some customer accounts to lose their connection to Salesforce and are proactively working with those affected customers to restore the connection.
- resolved · Jun 01, 2026, 03:57 PM UTC
  
  Vonage services have been fully restored following today’s service interruption impacting your Salesforce integrations, which began at 2026-06-01 9:50 UTC. Full resolution has been confirmed effective 2026-06-01 12:06 UTC. You will receive a formal RFO. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/
Latest: Vonage services have been fully restored following today’s service interruption impacting your Salesforce integrations, which began at 2026-06-01 9:50 UTC. Full resolution has been…
IR27352 - VCC – Salesforce Task Call Time Fields Displaying Incorrectly

Resolved 1h 13m

Started May 28, 2026, 03:32 PM UTC · Resolved May 28, 2026, 04:45 PM UTC

Statistics / Reporting
Timeline · 3 updates
- investigating · May 28, 2026, 03:32 PM UTC
  
  We are aware of issues that may be impacting your Vonage Contact Center Salesforce integration, specifically Call Talk Time and Call Ring Time fields on Salesforce Tasks displaying as 0. We are working to resolve the issue as soon as possible. We'll provide further updates within 1 hour. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/
- monitoring · May 28, 2026, 03:59 PM UTC
  
  We have resolved the issue that was impacting your Vonage Contact Center Salesforce integration, specifically Call Talk Time and Call Ring Time fields on Salesforce Tasks displaying as 0. We are currently monitoring the service to ensure full stability has been restored and will provide a further update once this is confirmed. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/
- resolved · May 28, 2026, 04:45 PM UTC
  
  Vonage services have been fully restored following today's service interruption, which began at 2026-05-18 00:00:00 UTC. Full resolution has been confirmed effective 2026-05-28 11:43:00 UTC. The issue was impacting your Vonage Contact Center Salesforce integration, specifically Call Talk Time and Call Ring Time fields on Salesforce Tasks displaying as 0. You will receive a formal RFO. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/
Latest: Vonage services have been fully restored following today's service interruption, which began at 2026-05-18 00:00:00 UTC. Full resolution has been confirmed effective 2026-05-28 11:…

See the full Vonage outage history

23 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Vonage outage history →

Or sign up free to get alerts when Vonage breaks · 10 free monitors · No credit card

Outage history

Past 90 days · 28 incidents View full outage history →

IR27368 - AI Studio issues Ongoing

Started Jun 12, 2026, 03:51 PM UTC · ● 1d 3h
IR27368 - AI Studio issues Resolved

Started Jun 09, 2026, 04:29 PM UTC · Resolved Jun 11, 2026, 08:40 PM UTC · 2d 4h
IR27366 - Real-time dashboards performance Resolved

Started Jun 08, 2026, 10:58 PM UTC · Resolved Jun 11, 2026, 05:45 PM UTC · 2d 18h
IR27361 - Inbound calls to specific Canadian numbers failing Resolved

Started Jun 03, 2026, 05:20 PM UTC · Resolved Jun 03, 2026, 09:24 PM UTC · 4h 4m
IR27357 - Potential disconnection between a small subset of Salesforce orgs and VCC accounts Resolved

Started Jun 01, 2026, 10:21 AM UTC · Resolved Jun 01, 2026, 03:57 PM UTC · 5h 35m
IR27352 - VCC – Salesforce Task Call Time Fields Displaying Incorrectly Resolved

Started May 28, 2026, 03:32 PM UTC · Resolved May 28, 2026, 04:45 PM UTC · 1h 13m
IR27346 - Voice service degradation and call failures in NAM region Resolved

Started May 27, 2026, 07:32 PM UTC · Resolved May 22, 2026, 05:00 PM UTC · —
IR27347 - Problems with sending emails via AI Studio flows Resolved

Started May 26, 2026, 08:08 AM UTC · Resolved May 26, 2026, 08:40 AM UTC · 31m