Is Vonage down?

We are aware of issues that may be affecting some inbound calls where the Virtual Assistant is used, resulting in Virtual Assistant output no longer being captured. We are working to resolve the issue as soon as possible. We’ll provide further updates within 1 hour. Thank you for your patience and understanding. If you have any questions, https://www.vonage.com/support/

Vonage services continue to show signs of recovery following today's interruption in Virtual Assistant. We'll continue to provide further updates here within 4 hours, and once full service is restored. Thank you for your patience and understanding as we work to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/

Vonage services have been fully restored following today’s service interruption, which began at 2026-07-24 08:06 UTC. Full resolution has been confirmed effective 2026-07-24 09:17 UTC. Impacted customers will receive a formal RFO. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/

We are aware of issues that may be impacting some of your calls routed over GTT Session Border Controllers (SBCs) in the EMEA region due to a third-party outage. We are working to resolve the issue as soon as possible. We’ll provide further updates within 1 hour. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/

Following an outage reported by GTT, we are monitoring the impact on some Vonage services, which may have impacted your calls in the EMEA region. We are working closely with GTT as they work to resolve the issue. We'll continue to provide further updates within 6 hours. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/

Thank you for your patience following GTT reported outage earlier today which may have impacted your calls going through GTT services. GTT has identified the issue and applied initial mitigations, and continues to report early signs of recovery across affected services. We remain engaged with them as recovery continues. We’ll provide further updates within 24 hours and once full service is restored. If you have any questions, please contact https://www.vonage.com/support/

Vonage services have been fully restored following today’s service outage reported by GTT, which began at 2026-07-23 09:44:28 UTC. Full resolution of the incident has been confirmed by GTT effective 2026-07-23 14:25 UTC. Impacted customers will receive a formal RFO. Thank you for your patience and understanding as we worked with GTT to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/

We are aware of issues that may be impacting your inbound calls to some VCC US lines in the NAM region. We are working to resolve the issue as soon as possible. We’ll provide further updates within 1 hour. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/

We have identified the issue that may be impacting your inbound calls and is seeing early signs of recovery. We'll continue to provide further updates here within 8 hours and once full service is restored. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/

Vonage services have been fully restored following today’s service outage, which began at 2026-07-09 03:33 AM UTC. Full resolution has been confirmed effective 2026-07-09 07:20 AM UTC. You will receive a formal RFO. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/

We are aware of issues that may be impacting some of your inbound calls due to a third-party outage that is affecting Swedish lines in the EMEA region. We’ll provide further updates within 2h30m. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/

Thank you for your patience following our third party's reported outage earlier today, which may have impacted your inbound calls services. Our third party has identified the issue and applied initial mitigations and continues to report early signs of recovery across affected services. We remain engaged with them as recovery continues. We’ll provide further updates within 2 hours and once full service is restored. If you have any questions, please contact https://www.vonage.com/support/

Vonage services have been fully restored following today's service outage reported by our third party, which began at 2026-07-06 11:06 UTC. Full resolution of the incident has been confirmed by third party effective 2026-07-06 14:42 UTC. Impacted customers will receive a formal RFO. Thank you for your patience and understanding as we worked with our third party to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/

We are aware of issues that may be impacting some of your inbound calls due to a third-party outage that is affecting UK lines in the EMEA region. We’ll provide further updates within 2h30m. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/

Thank you for your patience following our third party's reported outage earlier today, which may have impacted your inbound calls to UK lines in the EMEA region. Our third party has identified the issue and applied initial mitigations and continues to report early signs of recovery across affected services. We remain engaged with them as recovery continues. We’ll provide further updates within 24 hours and once full service is restored. If you have any questions, please contact https://www.vonage.com/support/

Vonage services have been fully restored following today's service outage reported by our third party, which began at 2026-07-02 08:51 UTC. Full resolution of the incident has been confirmed by third party effective 2026-07-02 15:45 UTC. Impacted customers will receive a formal RFO. Thank you for your patience and understanding as we worked with our third party to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/