Is Vonage down?
Last checked 4m agoNo incidents right now.
Vonage is operational right now. Last checked 4m ago; the most recent incident resolved 4d ago.
Real-time Vonage status, recent outages, and incident history: pulled directly from Vonage's official status page at vcc.statuspage.io every 5 minutes. Pingoru tracks 168 Vonage services and has captured 17 incidents in the last 90 days (99.30% uptime). Get email, Slack, Discord, or webhook alerts the moment Vonage reports a new incident, free for 3 monitors, no credit card.
Active incident 1
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Timeline · 2 updates
- investigating · Oct 22, 2026, 08:53 PM UTC
We are aware of issues that may be impacting your email communication sent to [email protected]. As an alternative, please make sure your email case replies are sent to [email protected] or use the Community Hub portal to view and reply to your case. We are working to resolve the issue as soon as possible. We’ll provide further updates within 12h. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/
- investigating · Oct 23, 2026, 12:59 PM UTC
We continue to work to resolve the issue that may be impacting your email case messages sent to "[email protected]". As an alternative, please make sure your email case replies are sent to "[email protected]" or use the Community Hub portal https://newvoicemedia.my.site.com/hub/s/ to view and reply to your case. We'll continue to provide further updates here within 24h. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/
Latest: We continue to work to resolve the issue that may be impacting your email case messages sent to "[email protected]". As an alternative, please make sure your email…
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Recent outages & incidents
Past 90 days- Inbound Voice InteractionsInbound Voice Interactions
Timeline · 2 updates
- investigating · Oct 23, 2026, 08:33 PM UTC
We are aware of issues that may be impacting inbound call completion in specific areas across Canada due to a third-party outage. We’ll provide further updates within 4 hours. Impacted Areas: Newfoundland - St. John's Prince Edward Island - Charlottetown Nova Scotia - New Glasgow - Yarmouth New Brunswick - Fredericton - Saint John - Bathurst - Edmundston - Miramichi - Moncton Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support
- resolved · Oct 26, 2026, 06:21 AM UTC
Vonage services have been fully restored following Friday’s service outage reported by a third party service provider in Canada, which began at 2026-10-23 4:34 UTC. Full resolution of the incident has been confirmed by third party effective 2026-10-23 21:50 UTC. Thank you for your patience and understanding as we worked with third party to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/
Latest: Vonage services have been fully restored following Friday’s service outage reported by a third party service provider in Canada, which began at 2026-10-23 4:34 UTC. Full resolution…
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- WebRTCWebRTC
Timeline · 4 updates
- investigating · Oct 19, 2026, 03:33 PM UTC
We are aware of issues that may be impacting WebRTC services in the NAM region. We are working to resolve the issue as soon as possible. We’ll provide further updates within 1h. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/
- monitoring · Oct 19, 2026, 04:26 PM UTC
Vonage services continue to show signs of recovery following today's interruption in WebRTC connectivity in the NAM region. We'll continue to provide further updates here within 2h and once full service is restored. Thank you for your patience and understanding as we work to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/
- monitoring · Oct 19, 2026, 06:24 PM UTC
Vonage services continue to show signs of recovery following today's interruption in WebRTC connectivity in the NAM region. We are actively engaged as we work toward a full resolution. We will continue to provide further updates here within the next 24 hours, and again once the issue has been fully resolved. Thank you for your continued patience and understanding. If you have any questions, please reach out to our support team at https://www.vonage.com/support/
- resolved · Oct 20, 2026, 05:52 AM UTC
Vonage services have been fully restored following today’s service outage, which began at 2026-10-19 15:11 UTC. Full resolution has been confirmed effective 2026-10-19 16:11 UTC. Impacted customers will receive a formal RFO. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/
Latest: Vonage services have been fully restored following today’s service outage, which began at 2026-10-19 15:11 UTC. Full resolution has been confirmed effective 2026-10-19 16:11 UTC. I…
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- Salesforce Voice (Service Cloud Voice)Salesforce Voice (Service Cloud Voice)Salesforce Voice (Service Cloud Voice)Salesforce Voice (Service Cloud Voice)Salesforce Voice (Service Cloud Voice)Salesforce Voice (Service Cloud Voice)
Timeline · 3 updates
- investigating · Oct 01, 2026, 07:39 PM UTC
We are aware of issues that may be impacting your Service Cloud Voice. We are working to resolve the issue as soon as possible. We’ll provide further updates within 2h 30m. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/
- monitoring · Oct 01, 2026, 08:01 PM UTC
Vonage services continue to show signs of recovery following today's interruption in Service Cloud Voice. We'll continue to provide further updates here within 2 hours and once full service is restored. Thank you for your patience and understanding as we work to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/
- resolved · Oct 01, 2026, 09:30 PM UTC
Vonage services have been fully restored following today’s service outage, which began at 2026-10-01 14:37 UTC. Full resolution has been confirmed effective 2026-10-01 19:50 UTC. Impacted customers will receive a formal RFO. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/
Latest: Vonage services have been fully restored following today’s service outage, which began at 2026-10-01 14:37 UTC. Full resolution has been confirmed effective 2026-10-01 19:50 UTC. I…
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- WebRTCWebRTC
Timeline · 3 updates
- investigating · Sep 30, 2026, 04:53 AM UTC
We are aware of issues that may be impacting WebRTC calls in the APAC region. We are working to resolve the issue as soon as possible. We’ll provide further updates within 1 hour. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/
- monitoring · Sep 30, 2026, 05:54 AM UTC
Vonage services continue to show signs of recovery following today's interruption in WebRTC. We'll continue to provide further updates here within 4 hours and once full service is restored. Thank you for your patience and understanding as we work to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/
- resolved · Sep 30, 2026, 09:15 AM UTC
Vonage services have been fully restored following today's service interruption, which began at 2026-09-30 02:00 UTC. Full resolution has been confirmed effective 2026-09-30 04:37 UTC. Impacted customers will receive a formal RFO. If you have any questions, please contact https://www.vonage.com/support/
Latest: Vonage services have been fully restored following today's service interruption, which began at 2026-09-30 02:00 UTC. Full resolution has been confirmed effective 2026-09-30 04:37 …
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- WebRTCWebRTC
Timeline · 3 updates
- investigating · Sep 28, 2026, 06:24 AM UTC
We are aware of issues that may be impacting WebRTC traffic in EMEA region. We are working to resolve the issue as soon as possible. We’ll provide further updates within 1 hour. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/
- monitoring · Sep 28, 2026, 06:40 AM UTC
Vonage services continue to show signs of recovery following today's interruption in WebRTC connectivity. We'll continue to provide further updates here within 4 hours and once full service is restored. Thank you for your patience and understanding as we work to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/
- resolved · Sep 28, 2026, 09:55 AM UTC
Vonage services have been fully restored following today’s service outage, which began at 2026-09-28 06:05 UTC. Full resolution has been confirmed effective 2026-09-28 06:23 UTC. Impacted customers will receive a formal RFO. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/
Latest: Vonage services have been fully restored following today’s service outage, which began at 2026-09-28 06:05 UTC. Full resolution has been confirmed effective 2026-09-28 06:23 UTC. I…
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See the full Vonage outage history
12 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
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Incident record
Since April 2026 · Statuspage by Atlassian · 168 components checked every 5 minutesThe longest incident in the last year, IR27323 - Outbound calls not connecting to South African numbers on April 30, 2026, ran for 18 days.
Most affected components, last 12 months
- Inbound Voice Interactions10
- AI Studio Virtual Assistant7
- AI Studio Virtual Assistant7
- AI Studio Virtual Assistant7
- AI Studio Virtual Assistant7
Latest incidents
- IR27466 - Inbound Call Completion Issues — Select Canadian Regions
We are aware of issues that may be impacting inbound call completion in specific areas across Canada due to a third-party outage. We’ll provide further updates…
- IR27464 - Problem with email case replies
We are aware of issues that may be impacting your email communication sent to [email protected]. As an alternative, please make sure your…
- IR27458 - WebRTC connectivity problems in NAM region
We are aware of issues that may be impacting WebRTC services in the NAM region. We are working to resolve the issue as soon as possible. We’ll provide further…
- Started Oct 23, 2026, 08:33 PM UTC · Resolved Oct 26, 2026, 06:21 AM UTC · 2d 9h
- Started Oct 22, 2026, 08:53 PM UTC · ● 7d 16h
- Started Oct 19, 2026, 03:33 PM UTC · Resolved Oct 20, 2026, 05:52 AM UTC · 14h 18m
- Started Oct 01, 2026, 07:39 PM UTC · Resolved Oct 01, 2026, 09:30 PM UTC · 1h 51m
- Started Sep 30, 2026, 04:53 AM UTC · Resolved Sep 30, 2026, 09:15 AM UTC · 4h 21m
- Started Sep 28, 2026, 06:24 AM UTC · Resolved Sep 28, 2026, 09:55 AM UTC · 3h 31m
- Started Sep 22, 2026, 01:26 PM UTC · Resolved Sep 22, 2026, 06:37 PM UTC · 5h 10m
- Started Sep 16, 2026, 09:00 AM UTC · Resolved Sep 16, 2026, 08:10 PM UTC · 11h 10m