Vivi experienced a major incident on September 4, 2025 affecting Vivi Central, lasting 9h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Vivi Central
Update timeline
- investigating Sep 04, 2025, 01:53 PM UTC
The support page on Vivi Central is temporarily unable to display historical tickets. You can still raise new tickets as usual, and our team will continue to provide full support. We’re actively working to restore access to past ticket history and will share updates as soon as the issue is resolved.
- resolved Sep 04, 2025, 11:37 PM UTC
This incident has been resolved.